Clinical Support Associate - OCS Program - NY/NJ

TransMedics Group, Inc.•Teterboro, NJ

61d

About The Position

TransMedics was founded to address the unmet need for more and better organs for transplantation and has developed the Organ Care System (OCS) technologies to preserve organ quality, assess organ viability prior to transplant, and potentially increase the utilization of donor organs for the treatment of end-stage heart, lung, and liver failure. TransMedics' National OCS Procurement (NOP) program was developed to maximize the utilization of donor organs in the US. TransMedics has established NOP hubs across the U.S. to provide broad geographical coverage and facilitate national procurement of organs. Each launch point is equipped with OCS consoles, modules, and related equipment and supplies. The Clinical Support Associate is an exciting new role that provides potential growth into an OCS Specialist. The Clinical Support Associate plays a key role in supporting the NOP by maintaining organs on the OCS from instrumentation through transplant.

Requirements

ADN/Certified EMT/CST certified/or equivalent combination of training and experience
Detail oriented with strong organizational skills
Strong problem-solving and critical thinking skills
Outstanding interpersonal and communication skills; able to work collaboratively and build rapport with internal and external contacts
Works calmly and professionally under pressure
Ability to work nights/holidays/weekends as needed
Demonstrated enthusiasm, flexibility, adaptability and willingness to do what it takes to meet the business goals
Must be able to lift up to 75lbs walking up and down stairs
Comply with Company's medical screening/vaccine requirements. The Company provides legally required accommodations to this requirement where an accommodation can be provided without posing an undue burden to the Company. However, given that medical screening and vaccination requirements are often a condition to our work at hospitals, and being on-site at hospitals is an essential function of the position of an OCS Clinical Support Associate, there are limits on our ability to provide accommodations that do not pose an undue burden to the Company.

Nice To Haves

2 years of EMT/OR technician experience is highly preferred

Responsibilities

Following extensive training, travel to transplant centers (generally local and regional but may vary) to provide relief to OCS Specialists on lengthy cases, after procured organs have been instrumented and stabilized
Maintain and optimize procured organs on the OCS; tasks include, but are not limited to, the following: Operating the OCS and assessing the organ according to TransMedics protocols and policies with the support of the Organ Management Specialist Conducting blood sampling Operating the iStat Communicating with internal and external contacts Administering medications to the module Changing gas tanks Performing final flush and facilitating organs coming off the OCS
Dispose of used OCS modules and clean and prepare the OCS console for next case
Bring the OCS console back to the hub and thoroughly and accurately complete the necessary case documentation and preparations for the subsequent case.
May participate in receiving deliveries and other duties at the hub as requested by management
Generally, on-call fifteen 24-hour shifts a month (including holidays and weekends); once assigned to a case, expected to support cases generally for at least 16 hours before rest
Perform other TransMedics tasks and duties as required