Clinical Supervisor (3239)

ncgCARE • Winchester, VA

1d • $61,449 - $83,441

About The Position

National Counseling Group has been the most trusted provider for Home-Based and Community services in Virginia since 1993. Through the years, our dedication to excellence, results and innovation has resulted in becoming the leading provider for mental, behavioral, and substance use services. ​ Our dedication to the individuals we serve and the communities in which they live is the foundation for everything we do. With passionate and knowledge staff, we are able to make an impact with individuals who need it most. We are seeking a full-time Clinical Supervisor to lead and support a team of behavioral health professionals using the CARE Model of Supervision. Reporting to the local Operations Director, this Tier 1 leadership role is accountable for enhancing the staff experience, ensuring clinical quality, and delivering exceptional customer service. You will manage clinical operations, oversee staff performance, and maintain community partnerships to promote satisfaction and access to services.

Requirements

• Master’s degree in Counseling or a related field.
• Associate license, supervisee status, or full license in the state of Virginia.
• Minimum of 3 years in a related field.
• Access to a working car and valid driver’s license.

Responsibilities

• Oversee case assignments for team members and monitor caseload utilization.
• Provide clinical consultation for crisis situations and support team members in developing effective strategies.
• Review clinical documentation and approve as needed to ensure quality and compliance.
• Conduct routine check-ins with individuals and families at intake and quarterly to ensure satisfaction with services.
• Facilitate professional development by supporting staff use of electronic systems (EHR, HRIS, LMS).
• Engage with community stakeholders and referral sources to build and maintain strong partnerships.
• Attend court hearings or client-related community meetings as necessary.
• Participate in service recovery activities, addressing complaints and grievances to ensure resolution.
• Conduct initial assessments when no clinical assessor is available.
• Make introductory contact with clients within 15 days of the first session and with referring professionals within 30 days.
• Provide crisis monitoring and track aftercare reviews for individuals in need.
• Actively support staff during crisis intervention situations.

Benefits

• Consumer-driven health plan coverage provided by Anthem Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
• Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
• An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
• Generous paid time off
• 401k or Roth IRA Retirement Programs administered by Empower Financial planning and education services at no cost to you
• Educational Assistance (your position, date of hire and years of service determine your eligibility)
• ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level