Clinical Supervisor

HEARTSHARE HUMAN SERVICES OF NEW YORK•New York, NY

11d•$72,000 - $80,000

About The Position

The Clinical Supervisor will oversee four Case Planners within the Family Treatment and Rehabilitation (FTR) program at Heartshare, providing weekly supervision, participating in staff and clinical consultation meetings, and delivering direct client services as needed. In partnership with the Program Director, the supervisor will support daily operations, review and approve casework, and ensure high-quality service delivery. The FTR program provides intensive preventive services to families at risk of foster care placement due to neglect or abuse, often involving mental health and substance use challenges. Utilizing a Solution-Based Casework model, the program focuses on strengthening families, promoting child safety, and connecting families to ongoing community supports through a collaborative, team-based approach across all phases of treatment.

Requirements

Minimum Master's degree; license eligible (LMSW, LCAT, LMHC, LMFC) with strong clinical skills and knowledge of mental health diagnosis, and substance abuse issues that impact on caretaker's ability to parent
FTR uses a Solution Based Casework Model; previous knowledge is helpful.
Strong clinical and administrative skills to oversee 3 Supervisors, 12 case planners, 3 case aides, CASAC, 2 FTC facilitators and a Clinical Coordinator in a child welfare FTR prevention program
Previous child welfare experience.
Technical capability to navigate the systems used (Connections, PROMIS, CARA, paycom, etc)

Responsibilities

Completes Case Reviews monthly of all progress notes and case files in their unit
In collaboration with the Program Director, attends Child Safety Conferences, reviews and approves all intake and discharge plans
In collaboration with the Program Director, oversees program compliance with ACS program standards and implements services initiatives for the program to meet all programmatic requirements, including but not limited to: monitoring/managing program census and utilization, timely intakes, client engagement, ongoing collaboration with COS units and Family Court Legal System (FCLS) as maybe required, collaboration with community providers to families ,meeting family contact requirements, family goal achievements, timely Family Team Conference (FTCs) and Family Assessment Services Plans (FASPs), and ongoing appropriate casework documentation
In partnership with the Solution-Based Casework (SBC) Training Coordinator and Supervisors, ensures program staff are trained and implement Solution-Based Casework Practice Model effectively with their client-families
Collaborate with program CASAC and MH Clinician in assessment of client-families
Participates in monthly Clinical Diagnostic Team (CDT) meetings to discuss family case progress, and develop intervention strategies to improve family outcomes
Ensures program compliance with data collection and statistical reporting, including but not limited to timely data entry and reporting in PROMIS and CONNECTIONS systems
In collaboration with the QA Specialist, utilizes QA Data to drive program performance and outcomes and ensure goals and targets are routinely met and/or exceeded
Monitors and ensures program compliance and readiness for ACS PAMS audits by reviewing family case records
In partnership with QA and management team, participates in the Collaborative Quality Improvement work groups to address program improvement needs
Meets with program director for supervision to discuss program outcomes, intake/referrals, COS and FCLS systems issues, staff professional development, and high risk family cases
Complete management reports as requested
Attend ACS and agency in-house trainings as required

Benefits

Rewarding Work in a team environment.
Paid vacation, sick, personal days, and holidays.
403(B) retirement plans with employer contribution.
Health, dental, vision and life insurance.
Employee Assistance Program (EAP).
Flexible spending account (Dependent Care, Medical, Parking, and Transit).
Employee Appreciation Programs and Events.
Tuition Assistance Program.
Professional Development opportunities.
Wellhub Discount
Verizon Wireless Discount.
BJs Membership discount.
Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more