About The Position

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities. Clinical Supervisor – St. George Primary Care Job Summary: The Clinical Supervisor works in conjunction and collaborates with the Practice Manager to provide clinical and administrative managerial oversight and direction for clinical day-to-day operations of the practice. The Clinical Supervisor models and develops patient-focused culture with an emphasis on patient safety and satisfaction. They also maintain a positive and collaborative relationship within the clinical environment by coaching, developing, and empowering staff. The Clinical Supervisor serves as a clinical expert within the scope of the practice and program guidelines.

Requirements

  • High School Degree or GED
  • Active state Licensed Practical Nurse (LPN) licensure with medication and IV privileges
  • Active Medical Assisting Certification
  • Basic Life Support (BLS) – American Heart Association (preferred upon hire, required within 90 days of hire)
  • Two years of practical nursing or medical assisting experience within a healthcare setting, preferably within a physician practice (required)
  • Electronic Medical Record (EMR) experience (required)
  • Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making
  • Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment

Responsibilities

  • Manages day-to-day supervision of the clinical delivery of services
  • Plan, implement and administer programs and services, including personnel administration, training, and coordination of medical, nursing, and practice staff
  • Appropriately trains new staff on clinical and administrative duties and trains current staff on procedures or equipment, as needed
  • Provides input regarding associate performance evaluations, delivers performance feedback and coaching to clinical staff to assist with workflow improvement/efficiency
  • Must possess the ability to troubleshoot and resolve problems promptly
  • Provides oversight for scheduling and timekeeping
  • Other duties as assigned

Benefits

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support
  • Benefits may vary based on the market and employment status.
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