Clinical Supervisor YES Waiver

COLLIN COUNTY MENTAL HEALTH RETARDATION CENTER•Plano, TX

6d•Onsite

About The Position

The Clinical Supervisor of Youth Empowerment Services (YES) Waiver program is responsible for serving as the team expert and is able to train, model, support, and oversee Intensive Case Managers (ICM) and Community Living Support (CLS) Specialists. This position demonstrates integrity in their role by ensuring state contracting performance measures are met and LifePath Systems policies, procedures, and values are upheld. The Clinical Supervisor is responsible for ensuring that services are being provided following National Wraparound Implementations Center (NWIC) standards and in a trauma informed, person driven model of care, and culturally and linguistically appropriate manner. The Clinical Supervisor uses data driven decision making to monitor team’s assigned caseloads and ensuring individuals and families are receiving services following YES Manual, UM guidelines and TAC requirements. Supervision responsibilities include, but not limited to: weekly team meetings, assigning caseloads, overseeing engagement and productivity, managing assigned program dashboards as well as completing personnel action of assigned teams (evaluation, review of PTO requests and approval of time sheets, as well as coaching, training, and corrective action). The Clinical Supervisor is responsible for collaboration with the Training team, exemplifies effective communication with management staff, and presents team data both verbally and in writing when requested. Must exemplify leadership skills necessary to create a positive work culture within the team. The Clinical Supervisor performs other duties as assigned to promote overall service excellence and program success. The Supervisor will maintain a small caseload according to NWIC standards and provide services within the scope of own certification or licensure following the YES manual, TRR and UM guidelines. This position uses initiative and independent judgment to provide interventions to promote access based on individual/family needs (including home or community-based services). Must be effective at troubleshooting and organizing natural supports, interventions, and services to achieve outcomes. Expectations include timely and thorough documentation, time management and organizational skills, effective scheduling, adhere to crisis procedures and be available to assist with crisis and other coverage areas as needed. Specific Targets: Direct service hours anticipated per month are 15% of work time and meet UM standards by level of care. 90% of progress notes are signed within 2 business days of service. All audit scores exceed 90% quality standard. All required trainings are completed prior to due date. 80% of caseload receives services each month, 90% of caseload has updated TRR and Financial Assessments. All coaching forms, team meeting agendas, minutes, and workforce sign in sheets are uploaded by 5th of each month for the month prior. If Bilingual and receiving stipend, employee will be available to translate for other staff as needed and will utilize approved language in the provision of services as needed.

Requirements

Full, unrestricted Texas licensure of Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) or Licensed Marriage & Family Therapist (LMFT) WITH at least 1-year supervisory OR provisional Texas licensure as Licensed Professional Counselor – Associate, Licensed Marriage and Family Therapy – Associate, LMSW Under Supervision or QMHP-CS WITH at least 2 years’ supervisory experience
Minimum 1 year experience providing intensive case management following NWIC standards
Completion of Wrap Supervisor training within the first 90 days of hire (or first available through NWIC or HHSC schedule)
Knowledge of Trauma-Informed Care Practices required.
Must have reliable transportation and a valid driver’s license.
Knowledge of the current version of the Diagnostic and Statistical Manual of Mental Disorders (DSM).
Experience providing psychosocial assessments, treatment planning, case management, service coordination, skills training, crisis intervention and symptom management services to individuals with serious mental illness or serious emotional disturbance.
Knowledge of evidenced based practices approved by HHSC, including, but not limited to: National Wraparound Implementation Center, Barkley’s Defiant Child, PAYA, Skills Streaming, Seeking Safety, and Nurturing Parent with ability to provide oversight of implementation.
Ability to assess individual needs, to coordinate services, and to communicate effectively.
Knowledge of the social services system and the ability to connect individuals with appropriate services.
Ability to write clearly and professionally on all services and internal communications.
Ability to think clearly and logically while dealing with potentially dangerous and/or emotional situations.
Ability to respond to individuals with patience, empathy and understanding.
Organized, detail-oriented, and computer-proficient.
Ability to demonstrate strong multi-cultural competency.

Nice To Haves

CCBHC knowledge and experience preferred.
Experience in Texas Recovery and Resiliency (TRR) preferred
Bilingual (English/Spanish) preferred.

Responsibilities

Train, model, support, and oversee Intensive Case Managers (ICM) and Community Living Support (CLS) Specialists.
Ensure state contracting performance measures are met and LifePath Systems policies, procedures, and values are upheld.
Ensure that services are being provided following National Wraparound Implementations Center (NWIC) standards and in a trauma informed, person driven model of care, and culturally and linguistically appropriate manner.
Use data driven decision making to monitor team’s assigned caseloads and ensuring individuals and families are receiving services following YES Manual, UM guidelines and TAC requirements.
Weekly team meetings, assigning caseloads, overseeing engagement and productivity, managing assigned program dashboards as well as completing personnel action of assigned teams (evaluation, review of PTO requests and approval of time sheets, as well as coaching, training, and corrective action).
Collaboration with the Training team, exemplifies effective communication with management staff, and presents team data both verbally and in writing when requested.
Maintain a small caseload according to NWIC standards and provide services within the scope of own certification or licensure following the YES manual, TRR and UM guidelines.
Provide interventions to promote access based on individual/family needs (including home or community-based services).
Troubleshooting and organizing natural supports, interventions, and services to achieve outcomes.
Timely and thorough documentation, time management and organizational skills, effective scheduling, adhere to crisis procedures and be available to assist with crisis and other coverage areas as needed.