Wraparound YES Waiver Care Coordinator [1297]

Texas Panhandle Mental Health • Amarillo, TX

14h • $43,306 - $46,010

About The Position

At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”

Requirements

• Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
• For Case Manager II, minimum one (1) year of experience in behavioral health case management or social services
• For Case Manager III, minimum two (2) years of experience in behavioral health case management or social services
• Graduate work in a related field may be substituted for up to one (1) year of experience
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers
• Must have a valid Texas driver’s license and be insurable under agency vehicle policy
• Must be 18 years of age or older

Nice To Haves

• Bilingual
• Experience working with youth and families

Responsibilities

• Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
• Wraparound Care Coordinator will work with providers in the community, as well as family members across several life domains, to develop intervention strategies in a team-based approach
• Networking with the community and family members in developing a team, working with very intensive needs of youth and their families, in guiding them through safety planning, crisis intervention, discovering strengths, developing underlying needs that could be causing the at-risk behavior, and empowering families to take leadership roles in their treatment
• Learn the National Wraparound Institutes wraparound approach and is responsible to attend all required trainings
• Work in a team approach with YES Waiver & Children’s Behavioral Health Department working with youth ages 3-18 years
• Organize culturally competent care activities and collaborating among all participants involved with the youth’s care
• Additional duties include: assessment & treatment planning, working within the team to ensure appropriate services are scheduled and delivered, engaging family by providing outreach and education, and taking a family & person-centered approach to help identify strategies and objectives
• Provide services via phone & face-to-face, in both home and community-based settings
• Spend at least half of his/her working time directly working with the youth, family, and/or family supports
• Assist & collaborate with C&A BH Team in covering Amarillo and regional areas throughout the Texas Panhandle
• Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

Benefits

• 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness
• Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision
• Employer paid life insurance (1.5 times employee’s salary)
• Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan
• Paid time off – PTO accrual, Holidays
• One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
• Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
• Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
• Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level