Clinical Success Manager
AvaDent Digital Dental Solutions•Scottsdale, AZ
•Hybrid
About The Position
AvaDent is redefining digital dentistry and full-arch prosthetics. They are seeking a Clinical Success Manager – Digital Enablement to partner with customers and drive adoption, clinical success, and long-term growth across an assigned region. This role is high-impact with ownership and decision-making authority, offering an opportunity to drive digital transformation in a collaborative and innovation-driven environment.
Requirements
- Strong clinical background in dentures, prosthodontics, or implant dentistry
- Ability to train and build relationships
- Customer-first mindset with strong problem-solving skills
- Willingness to travel within region
Nice To Haves
- Experience with digital workflows (IOS, CAD/CAM preferred)
Responsibilities
- Serve as the primary clinical partner for dentists, prosthodontists, and labs
- Lead onboarding, training, and adoption of digital denture workflows
- Provide clinical guidance on treatment planning, scanning, and prosthetic design
- Support customers chairside, remotely, and virtually
- Drive customer success, satisfaction, and retention
- Resolve cases including remakes and clinical escalations
- Identify workflow gaps and recommend improvements
- Consistent outbound engagement with assigned customers
- Weekly proactive calls and workflow assessments
- Ongoing tracking of customer experience and adoption
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
