Clinical Specialist Pelvic Health- Dallas/ Fort Worth, TX

Medtronic•Dallas, TX

22h•Remote

About The Position

At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. This is a remote position, but the candidate must reside within the Dallas/Fort Worth territory and drive to multiple accounts. A valid driver's license is essential. The Neuroscience portfolio at Medtronic aims to improve the lives of people with neurological disorders, spine conditions, and chronic pain, guided by the Mission to alleviate pain, restore health, and extend life. The Pelvic Health Operating Unit specifically focuses on advancing care for bladder and bowel control conditions through targeted, minimally invasive neuromodulation therapies like sacral and tibial solutions. These programmable therapies modulate nerve pathways to restore communication between the brain and pelvic floor, offering personalized treatment with strong clinical evidence and long-term outcomes to improve confidence, independence, and quality of life. The Clinical Specialist supports the Pelvic Health groups in surgical coverage, follow-up, support, troubleshooting, customer service, and education within a territory. This field-based role also involves basic market development activities as needed and travel outside the territory.

Requirements

High School Diploma or GED AND a minimum of 6 years of patient care/clinical experience; or Associate’s Degree AND a minimum of 4 years of patient care/clinical experience; or Bachelor’s Degree AND a minimum of 2 years of patient care/clinical experience.
Reside within the territory.
Valid driver's license and active vehicle insurance policy.
Driving record will be reviewed and will be considered as part of your application.
Ability to drive approximately 50% of the time within assigned territory and may require overnight travel.
Regularly required to be independently mobile.
Required to interact with a computer and communicate with peers and co-workers.
Possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Nice To Haves

Bachelor’s or Master’s Degree.
Clinical skill and knowledge (ex. ability to conduct a simple trial, implant and/or refill a pump).
Clinical experience with implantable Neuromodulation products and stim experience.
Experience in servicing medical personnel on product use.
Experience working with a medical device or pharmaceutical company and clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care.
Ability to communicate effectively with sales and health care professionals.
Ability to coach others on use of products and clinical applications.
Excellent organizational skills.
Ability to prioritize under pressure.
Ability to manage multiple tasks simultaneously.
Preference will be given to qualified local candidates and candidates with Medtronic experience.

Responsibilities

Represents Medtronic Neuromodulation during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems).
Maintains current knowledge about assigned products and services as well as competitive products.
For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees.
Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies. This is achieved by coordinating: one on one sessions, in service education programs, seminars and/or outside symposiums.
Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.).
Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations.
This position is able to place an order with customer service for pending purchase orders and product replacement.
Maintains open and effective communication with all district personnel, customers and other Medtronic employees.
Contributes to the completion of milestones associated with specific projects at the regional and/or national level.
Has an understanding of all quality policy/system items that are applicable.
Follows all work/quality procedures to ensure quality system compliance and high quality work.
Performs other related activities, as assigned.

Benefits

Competitive Salary and flexible Benefits Package
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Health, Dental and vision insurance (for regular employees who work 20+ hours per week)
Health Savings Account (for regular employees who work 20+ hours per week)
Healthcare Flexible Spending Account (for regular employees who work 20+ hours per week)
Life insurance (for regular employees who work 20+ hours per week)
Long-term disability leave (for regular employees who work 20+ hours per week)
Dependent daycare spending account (for regular employees who work 20+ hours per week)
Tuition assistance/reimbursement (for regular employees who work 20+ hours per week)
Simple Steps (global well-being program) (for regular employees who work 20+ hours per week)
Paid sick time (for temporary employees, as required under applicable state law)