Clinical Specialist, Pain Interventions - Dayton, OH

Medtronic•Dayton, OH

3d•Remote

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. At Medtronic, the Clinical Specialist, supports the Neuromodulation Pain and Target Drug Delivery as well as Interventional Therapies (in some districts) in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district. This is a field based role. Responsibilities may include the following and other duties may be assigned: Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics Educates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership) Responds promptly and professionally to device-related inquiries by customers and patients Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager Adheres to company policies and complies with required event reporting and documentation, utilizing Medtronic technology tools Responsible for managing inventory provided for case coverage, including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level by partnering with colleagues and communicating effectively and regularly with Leadership Maintains a working knowledge of competitive products Regularly visits accounts to establish/maintain relationships with office staff and Health care providers Accountable for placing orders with customer service for pending purchase orders and product replacement Expected to work with materials management to collect POs for cases covered within the territory/district Ensures personal understanding of all quality policies/system items that are personally applicable Assists Management and Sales Training department in education/training of new employees within the district Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly Manages business expenses and budget effectively and in given timeframe Mentors Associate Clinical Specialists Completes all new hire therapy trainings as directed by medical education Completes all corporate compliance training prior to date due Travels to cover district cases as needed in the district, and occasionally to other districts at the discretion of Clinical Manager The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. To learn more about Inclusion & Diversity at Medtronic Click Here

Requirements

A High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience; or
An Associate’s Degree with a minimum of 4 years of clinical or medical sales experience; or
A Bachelor’s degree with a minimum of 2 years of clinical or medical sales experience.
Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts
Ability to work efficiently and autonomously with little direction when outside of clinical events
Ability to attend national meetings, district meetings and other training as requested
Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room
Ability to lift up to 40 lbs
Ability to sitting, standing, and/or walking for 8+ hours per day
Ability to bend/stoop, squat and balance frequently
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
Must have a valid driver's license and active vehicle insurance policy.
In addition, your driving record will be reviewed and will be considered as part of your application.

Nice To Haves

Bachelor's degree in a health care related field
Master’s degree
Registered nurse or HCP with experience in a sterile environment
Clinical experience with implantable neurological products and patient care
Experience in servicing medical personnel on product use
Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
Understands basic reimbursement and healthcare environment
Excellent organizational skills and ability to work under pressure
Preference will be given to local qualified candidates and candidates with Medtronic experience

Responsibilities

Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems
Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products
Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics
Educates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership)
Responds promptly and professionally to device-related inquiries by customers and patients
Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager
Adheres to company policies and complies with required event reporting and documentation, utilizing Medtronic technology tools
Responsible for managing inventory provided for case coverage, including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold
Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level by partnering with colleagues and communicating effectively and regularly with Leadership
Maintains a working knowledge of competitive products
Regularly visits accounts to establish/maintain relationships with office staff and Health care providers
Accountable for placing orders with customer service for pending purchase orders and product replacement
Expected to work with materials management to collect POs for cases covered within the territory/district
Ensures personal understanding of all quality policies/system items that are personally applicable
Assists Management and Sales Training department in education/training of new employees within the district
Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly
Manages business expenses and budget effectively and in given timeframe
Mentors Associate Clinical Specialists
Completes all new hire therapy trainings as directed by medical education
Completes all corporate compliance training prior to date due
Travels to cover district cases as needed in the district, and occasionally to other districts at the discretion of Clinical Manager

Benefits

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values.
We recognize their contributions.
They share in the success they help to create.
We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

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