Clinical Specialist III, CPT - West Palm Beach, FL

Abbott • West Palm Beach, FL

1d • Remote

About The Position

Abbott is a global healthcare leader that helps people live more fully at all stages of life, with a portfolio spanning diagnostics, medical devices, nutritionals, and branded generic medicines. With 115,000 colleagues serving people in over 160 countries, Abbott offers career development, comprehensive benefits, and a recognized great place to work. The Neuromodulation business focuses on implantable devices compatible with mobile technology to assist individuals suffering from chronic pain and movement disorders, providing non-opioid therapies. The company is seeking a Clinical Specialist III, CPT in West Palm Beach, FL. This role is part of the sales territory team and requires a deep understanding of the principles, concepts, practices, and standards related to the supported therapies. The Clinical Specialist III will operate in a highly matrixed, geographically diverse environment, collaborating with clinical and sales teammates to identify and leverage sales opportunities by enhancing physicians', support staff's, and customers' competency, comfort, and expertise with Abbott therapies. The position demands the ability to solve complex problems, work with significant independence, and exercise sound judgment in planning, organizing, and executing tasks, while continuously striving to improve territory efficiency.

Requirements

• Associate’s degree, technical certification or an equivalent combination of education and work experience
• 5+ years of experience working with patients in a clinical setting
• 3+ years of experience working in the medical devices industry, including some experience with inventory management
• Exceptional clinical competence
• Ability and willingness to travel within assigned area on a regular basis(% of travel varies by area)
• Capable and willing to work an unpredictable schedule that may change on short notice
• Excellent verbal, written and presentation skills with the ability to effectively communicate at multiple levels and to large groups within and outside the organization

Nice To Haves

• Prefer bachelor’s degree in biomedical engineering or related field

Responsibilities

• Leads revenue generating projects to support account ownership
• Develops and maintains in-depth knowledge of assigned accounts and customers, including competitor activity
• Demonstrates high quality service and clinical competency to accounts
• Deliver educational projects as directed
• Trains new Clinical Specialists
• Provides technical, clinical, and programming assistance primarily in support of Territory Managers
• Assists Territory Managers in after-hours call support and activities
• Integrates into accounts, builds trust, and establishes strong rapport with customers
• Demonstrates proficiency in complex programming and case support
• Works seamlessly with Territory Managers allowing them increased selling time
• Fosters high trust relationships with colleagues including the regional teams and area leadership
• As directed by management, contacts, visits and interests clients and potential clients in the company’s products while addressing any client questions and concerns
• Provides medical professionals with sales support, information, and training on the use of company products and with staff education, in-services and technical troubleshooting
• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts
• Collects and studies information about new and existing products and monitors competitor sales, prices and products
• Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices
• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of the complete product line
• Attends trade shows where new products and technologies are showcased; meet other sales representatives and clients to discuss new product developments
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors

Benefits

• Career development with an international company where you can grow the career you dream of
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists
• Health and wellness benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees