Clinical Solutions Implementation Consultant – Diagnostic Cardiology Solutions (West Coast US)

Philips • San Diego, CA

13d • $84,000 - $157,000 • Hybrid

About The Position

Your role: Providing implementation support, ensuring that optimal configuration and training services are included as part of the overall solution. Developing and implementing clinical training plans in partnership with technical consultants, local sales and service teams. Developing and maintaining long term customer relationships in support of recurring revenue strategy, while ensuring successful clinical and physician adoption of Philips solutions. Consulting with customers throughout the solution delivery and implementation, to provide for a smooth, effective and successful implementation of Philips solutions. Configuring and/or managing the configuration of various components and software revisions of complex Philips solutions, to accommodate Application and/or operational workflow in the customer’s environment. Guiding the customer in the testing of workaround, clinical integration, and new functionality of Philips solutions. Analyzing the customer’s existing workflow and facilitating proper change management in the clinical or operational environment. Ensuring proper testing of the system and establishing a comprehensive training plan to provide for a smooth transition of the solution to the customer. Identifying, investigating and resolving application issues and potential defects. Documenting and submitting those according to standard processes.

Requirements

• 3+ years of clinical experience in exercise, physiology, kinesiology, nursing, allied healthcare or equivalent.
• Clinical education/teaching experience, exceptional communication and presentation skills
• Flexibility and tolerance of ambiguity, project management, high comfort level with technology and informatics concepts, detail oriented, organized and possess the ability to be managed remotely.
• Bachelor's or Master's Degree in Exercise Physiology, Kinesiology, Nursing, Business Administration or equivalent.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Clinical position.
• You must be able to lift up to 60 pounds for product demonstrations and be comfortable with general installation tools.
• You are detail oriented, organized and possess the ability to work autonomously.
• The ability to travel 80% of the time and live near a metropolitan airport.
• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Nice To Haves

• Philips Diagnostic Cardiology Solutions Product Knowledge strongly preferred (Holter/cardiographs- TC70, TC50/ST80i Stress System/iECG).

Responsibilities

• Providing implementation support, ensuring that optimal configuration and training services are included as part of the overall solution.
• Developing and implementing clinical training plans in partnership with technical consultants, local sales and service teams.
• Developing and maintaining long term customer relationships in support of recurring revenue strategy, while ensuring successful clinical and physician adoption of Philips solutions.
• Consulting with customers throughout the solution delivery and implementation, to provide for a smooth, effective and successful implementation of Philips solutions.
• Configuring and/or managing the configuration of various components and software revisions of complex Philips solutions, to accommodate Application and/or operational workflow in the customer’s environment.
• Guiding the customer in the testing of workaround, clinical integration, and new functionality of Philips solutions.
• Analyzing the customer’s existing workflow and facilitating proper change management in the clinical or operational environment.
• Ensuring proper testing of the system and establishing a comprehensive training plan to provide for a smooth transition of the solution to the customer.
• Identifying, investigating and resolving application issues and potential defects.
• Documenting and submitting those according to standard processes.

Benefits

• Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees