Clinical Social Worker (8:30 AM - 5:00 PM EST Shift)

Thyme CareNashville, TN
9d$92,000Hybrid

About The Position

OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU’LL DO As a Thyme Care Oncology Social Worker, you'll be a vital resource for our members and their care network, offering comprehensive psychosocial and emotional support during their cancer journey via phone, email, text, and telemedicine. As a growing company with an evolving care model, responsibilities may shift & additional responsibilities may be required. This role reports to our Director of Social Work and can be remote or hybrid based in our Nashville or New York City offices. All patient interactions will be virtual via telephone, video, text, or our proprietary virtual care platform.

Requirements

  • Master's degree in Social Work from a school or program accredited by the Council on Social Work Education (CSWE).
  • Valid and current master’s level license in current practice state (i.e., LISW, LCSW).
  • People-first. Thyme Care’s mission and members matter to you deeply.
  • Minimum three to five years of experience is preferred, working as a social worker in a health care setting; oncology, palliative care, serious illness care and/or hospice experience is desired.
  • An unrestricted license and a willingness to obtain additional state licenses as needed.
  • Action-Oriented : You proactively identify and prioritize initiatives, taking prompt action to address urgent needs.
  • Organizational Skills : You excel at multitasking and thrive in fast-paced environments while maintaining meticulous organization in communications and documentation.
  • Communication Skills : You are an effective listener and communicator, skilled at building rapport and fostering strong working relationships with members and colleagues.
  • Adaptability : You are comfortable with change and ambiguity and have a proven track record of success in dynamic environments.
  • A desire to learn how to use new technologies.
  • Experience with video chatting, Google Suite, Slack, electronic health records, or comfort in using and learning new technology is vital.

Nice To Haves

  • OSW-C or APHSW-C preferred.
  • It would be exceptional if you have worked at a startup or tech-forward company.

Responsibilities

  • Assessment and Counseling: Conduct comprehensive psychosocial assessments to identify patients' and families' needs to address emotional concerns such as anxiety, depression, grief, adjustment, and coping mechanisms related to cancer diagnosis and treatment.
  • Assess for and address financial toxicity, distress, changes in relationships/roles, custody planning, caregiver demands, advance care planning, and spiritual/existential distress.
  • Assess, diagnose, and provide therapeutic interventions to address behavioral health needs.
  • Crisis intervention: Providing immediate support and intervention in behavioral health crises and sudden changes in prognosis or end-of-life decisions.
  • Resource linkage: Identifying and connecting patients and families with relevant community resources when there are complex social or behavioral health needs.
  • Care coordination: Collaborating with the healthcare team, including oncologists, behavioral health providers, nurses, and other specialists, to ensure patients receive coordinated care and address any social or emotional barriers impacting treatment adherence.
  • Advocacy: Advocating for patients' needs with insurance companies, healthcare providers, and other relevant agencies to access necessary treatment and support services.
  • Education and support group facilitation: Leading support groups for cancer patients and their families, providing education on cancer-related topics, and facilitating peer-to-peer support.
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