Periop Scheduler - Full Time - 8:30 am - 5:00 pm

Northeast Georgia Health System

About The Position

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary The Perioperative scheduler coordinates operating rooms and endoscopy schedules and the schedules of the surgeon/physician/staff needed for the procedures. Collects and analyzes data on patient surgical and endoscopy cases and availability of the operating and endoscopy suites to improve patient care and maximize operating room and endoscopy suite utilization. Tasked with maintaining balanced operations between nursing services, anesthesia, surgeon/endoscopist and available equipment.

Requirements

High School Diploma or GED.
Two (2) years of OR scheduling or other clinical experience required.
Advanced medical terminology and anatomy is required.
Ability to work independently, emotionally mature, and able to function effectively under stress
Good Communication Skills
Excellent problem solving and analytical skills
Excellent written and oral communication skills
Ability to prioritize, organize and coordinate daily work load
Working knowledge of Protected Health Information
Ability to manage change

Nice To Haves

Responsibilities

Responsible for direct and accurate scheduling of OR and Endoscopy cases; to include all information obtained from the order, Physician, and/or surgical staff. This includes, but is not limited to, correct procedure description and code, region, laterality, anesthesia type, physician, service and pre-op diagnosis.
Identify and assign operating and endoscopy suites for all surgical cases in conjunction with various suite capabilities and available clinical staff.
Understands the block utilization concept and is able to correctly identify in which rooms a procedure can and cannot be scheduled. In addition, also identifies physician blocks, group blocks, and determines accurate case durations by physician per procedure.
Follows all guidelines set forth by the OR and Endoscopy clinical unit as it relates to the schedule; including, but not limited to, number of late rooms allowed, specific number of procedures that can be performed on a given day, robot and other equipment guidelines, and Physician related requests and restrictions
Responsible for facilitating patient assignments and communicates regularly with the clinical operations staff on all placement issues so that they can be addressed promptly
Performs any and all related job duties as assigned; may have additional department specific duties assigned as deemed necessary by management
Understands and utilizes the medical necessity review process for surgical cases appropriately and communicates to offices and patients when needed to reschedule or cancel OR cases.
Accountable for all final changes, add-ons, or case moves as it relates to the next day schedule - this includes accountability for the accuracy of the schedule in its entirety.
Answers calls and provides high level customer service in all interaction with customers.
Maintains patient confidentiality regarding access to patient and other clinical information via email, computer and fax.
Addresses concerns of clinical teams and provides recovery and escalates issues to appropriate chain of command as needed.
Responsible for working with physician offices and ancillary departments to ensure patient satisfaction is met in all aspects of their duties
Performs any and all related job duties as assigned; may have additional department specific duties assigned as deemed necessary by management
Monitor case durations and make appropriate adjustments as requested to ensure accurate scheduling
As assigned, expected to review accounts for order accuracy; responsible for contacting physician offices with discrepancies or concerns regarding the scheduled procedure
Ensure financial authorization of scheduled elective cases. Work in conjunction with financial team to escalate clearance on necessary patients.
Provides department leadership updates regarding placement needs.