Clinical Social Worker-MSW, ED, 24Hours (Eve/Night)

BMC Software•Boston, MA

1d•Onsite

About The Position

Under the clinical supervision of the Department Director and or Manager (or LCSW / LICSW), the Clinical Social Worker utilizes clinical social work techniques and theory to provide consultation, assessment, treatment interventions, and advocacy for a diverse population of patients and their families. The role involves a biopsychosocial approach to healthcare, collaborating with interdisciplinary teams to provide case management and crisis intervention for a wide range of complex social factors and determinants of health. This position is for the Emergency Department, with a schedule of 24 hours (Eve/Night) on Sunday and Wednesday from 5:00pm-5:30am, and includes working one or two holidays per year.

Requirements

Master’s Degree (MSW) from an accredited School of Social Work to be obtained prior to employment
Must sit for the Massachusetts Licensed Clinical Social Worker (LCSW) Certification exam within the first 90 days from date of hire
Must obtain Massachusetts Licensed Clinical Social Worker (LCSW) Certification within 6 months of hire
Level of knowledge of Social Work process and community resources and agencies in relation to health, illness, and disability, generally acquired through one to two years on-the-job training
Knowledge of community resources and agencies that serve the adults, children and families
Advanced interpersonal skills necessary to interact effectively with various healthcare professionals, to develop and maintain effective therapeutic relationships with patients and families
Comfortable in a fast paced and dynamic work environment
Ability to work independently and in an interdisciplinary team
Cultural sensitivity and comfort with a wide range of racial and ethnic populations
Computer literacy with ability to use standard word processing, spreadsheet programs and e-mail (i.e. MS Word, Excel, Outlook) and web browsers

Nice To Haves

Pre MSW experience will be considered
Bicultural/Bilingual competency a plus

Responsibilities

Completes biopsychosocial assessments and other specialized trauma assessments, utilizing the department’s psychosocial assessment tool as a guideline
Provides brief, solution-focused interventions and develops safety plans with patients as needed
Provides trauma-informed, strengths-based, crisis interventions on behalf of patients and families as needed
Develops rapport and maintains effective therapeutic relationships with patients and families
Utilize Social Work techniques including motivational interviewing, reflective listening, and trauma-focused cognitive-behavioral treatment to support patients and families
Utilizes Social Work techniques and theory to assist patients and families in coping with newly diagnosed and or chronic illness to achieve improved functioning and emotional state
Ensures that admitted patients (inpatient) and family remain apprised, involved, supported and treated through prescribed clinical relationship through at least weekly contacts and whenever a change in care or plan requires more contact
Communicates and collaborates effectively and proactively with multi-disciplinary medical teams and community providers on behalf of patients and families
Screens and assesses patients for needs regarding social determinants of health
Screens and assesses to identify protective needs relative to child/disabled/child abuse, intimate partner violence, and community violence
Reports any and all suspected cases of abuse and neglect and follows up to ensure patient receives timely comprehensive consultations and compliance with legal mandates
Provides referrals, counseling, case management and advocacy on behalf of patients and families relative to health issues: substance misuse, disabilities, mental health concerns, homelessness and end of life needs
Provides consultation and referrals relative to community resources and a broad range of services, including, but not limited to: healthcare support services, social services, financial assistance, child-care, housing, financial entitlements, clothing, transportation, food pantries, etc.
Utilizes the electronic health record (EPIC) and other IT interfaces as necessary to track and monitor patients
Begins assessment for an inpatient within 24 hours of referral and completes within two interviews or within seven working days of referral
Begins assessment for an outpatient as soon as patient permits and completes within two interviews
Completes assessment for an Emergency Department patient within four hours of discharge
Complies with departmental, regulatory, and professional requirements for documentation and data collection
Submits department statistics and other records and reports within required time frames; when required
Maintains patient confidentiality according to hospital policy
Practices professional discretion when determining the inclusion of any patient information into medical record or department clinical record notes
Notes in medical record the exclusion of critical patient information and its availability
Documents each patient encounter in the medical record or the Department clinical record concurrently according to Department policies
Specifically, documents ongoing treatment work in the Department clinic records. Each recording shall include date, time, title and signature
Participates in social work committees and departmental work groups
Provides other administrative and special project assistance as required or assigned
Promotes a positive and collaborative work environment supportive of the hospital’s missions and goals
Remains knowledgeable of and follows appropriate policies, procedures, and work standards, including but not limited to, policy regarding hours of work, absenteeism, and tardiness
Attends hospital required and relevant meetings, training sessions or activities, as assigned
Attends scheduled staff meetings and in-service education program offerings with punctuality and consistency
Maintains competency in areas of responsibility to ensure quality of care
Ensure that MSW licensure remains active by obtaining continuing education units (CEUs) and in good standing
Receives weekly clinical supervision (for MSW and LCSW full-time social workers)
Receives monthly administrative supervision (for full-time social workers)
Receives monthly group supervision (for full-time social workers)
Performs other duties assigned or as necessary
Is flexible and adapts to changing departmental needs, including but not limited to, offering assistance to other team members, adjusting assignments, and other functions
Utilizes hospital's behavioral standards, guided by the NASW Social Work Code of Ethics, as the basis for decision making and to facilitate the hospital’s goals and mission
Follows established hospital infection control and safety procedures