About The Position

Piedmont Urgent Care - Delivering Quality Care with Purpose Are you a passionate Clinical Services Representative looking for a dynamic and rewarding career? Join Piedmont Urgent Care, where you'll make a meaningful impact in a fast-paced clinical environment while enjoying work-life balance and professional growth opportunities. As a Clinical Services Representative, you will be a key part of our healthcare team, providing hands-on patient care and ensuring smooth clinic operations. This role is ideal for those who thrive in a high-energy, team-oriented setting and are committed to delivering exceptional care.

Requirements

  • Experience: 1+ year of healthcare experience preferred (urgent care or ER a plus)
  • Skills: Proficiency in venipuncture, injections, and clinical procedures
  • Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred
  • Team Player: A positive, proactive approach to patient care and collaboration

Responsibilities

  • Patient Preparation : Assist with preparing patients for examinations and treatments, ensuring they are comfortable and well-informed.
  • Triage & Vital Signs : Perform triage and take vital signs accurately.
  • Documenting Patient History : Obtain and document detailed patient history in our Electronic Medical Record (EMR) system in a timely manner.
  • Lab Specimens : Collect routine laboratory specimens, including blood, urine, and oral swabs.
  • Medication & Injections : Administer medications and non-intravenous injections, including intramuscular, subcutaneous, and intradermal injections.
  • Clinical Procedures : Start IVs, place catheters, and perform splinting when necessary.
  • Clinical & Laboratory Procedures : Perform basic clinical, aseptic, and laboratory procedures to support patient care.
  • Occupational Medicine : Assist with our Occupational Medicine services, including drug screening, breath alcohol testing, audiograms, and pulmonary function testing, while adhering to company protocols.
  • Compliance : Enforce and maintain healthcare regulatory requirements, including HIPAA and OSHA compliance.
  • Administrative Duties : Perform office procedures and general administrative tasks; proficiently operate office medical equipment.
  • Quality Assurance : Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers.
  • Travel Requirement: Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required.

Benefits

  • LIFE-Work Balance & Flexible Schedule: Full-time is Monday-Friday 8 hour shifts – No overnight shifts.
  • Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more
  • Paid Time Off & Holidays: Recharge and take care of yourself
  • 401K with Company Match: Plan for your future
  • Professional Growth: Certification reimbursement, leadership opportunities & professional development
  • Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service