About The Position

This role involves providing comprehensive member service and pharmacy support at Sam's Club. Key aspects include assisting members with purchasing decisions, resolving issues, and promoting healthcare solutions. The technician will handle prescription and OTC orders, manage pharmacy inventory, and maintain compliance with company policies and state regulations. A significant part of the role involves providing expanded patient care through clinical service programs like immunizations and point-of-care testing. The position also requires collaboration with healthcare professionals, participation in training, and adherence to company values such as "Respect the Individual," "Act with Integrity," "Serve our Customers and Members," and "Strive for Excellence." The company, Walmart (parent of Sam's Club), emphasizes its commitment to helping customers save money and improving lives, and is focused on reinventing the shopping experience.

Requirements

  • Certified Pharmacy Technician.
  • Prior work experience in pharmacy operations, medication dispensation, inventory management, pharmacy training and development, vaccine administration, or related area

Responsibilities

  • Provides member service by acknowledging members, identifying member needs, assisting with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting company products and services that engage members in total healthcare solutions.
  • Complies with company policies, procedures, and standards of ethics and integrity.
  • Utilizes the Open Door Policy.
  • Operates hardware (for example, cash registers, related equipment), processes member purchases, and assists in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types.
  • Provides Pharmacy products and services to members in accordance with Company policies and procedures by assisting with processing prescription and OTC orders and purchases, stocking and securing Pharmacy supplies and merchandise, entering prescription information or filing prescriptions, and completing and maintaining paperwork, forms, and other required documentation.
  • Receives and stocks merchandise in the Pharmacy area and organizes and maintains the Pharmacy area by following company procedures, utilizing equipment appropriately, merchandising, and completing paperwork, logs, and other required documentation.
  • Provides expanded comprehensive patient care by administering any clinical service programs (for example, immunizations, point-of-care testing) offered by Sam’s Club in compliance with State Board of Pharmacy statutes/regulations.
  • Assists in inventory management by monitoring stock levels, placing orders for supplies, and ensuring that inventory is accurately tracked and maintained.
  • Collaborates with healthcare professionals to ensure accurate and timely dispensation of medications, providing support and information as needed.
  • Participates in training and development programs to stay updated on industry standards, new medications, and best practices in pharmacy operations.
  • Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
  • Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
  • Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
  • Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
  • Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments.
  • Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
  • Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
  • Delivers results while putting the customer first.
  • Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
  • Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience.
  • Drives continuous improvements; is open to and uses new technologies? and skills; and supports others through change.

Benefits

  • Competitive pay
  • Performance-based bonus awards
  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
  • Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
  • Tuition, books, and fees are completely paid for by Walmart.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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