Clinical Service Specialist, Per Diem - Aurora, CO

VIVO Infusion•Denver, CO

52d•$2,000 - $2,200•Onsite

About The Position

In this position you will play a crucial role in our clinical operations by providing essential support to our medical team patients and the infusion center As Clinical Service Specialist you will be responsible for welcoming patients assisting medical staff and delivering safe compassionate care in accordance with all external and internal guidelines and regulations We are looking for a Clinical Service Specialist with prior administrative experience strong initiative and the ability to work independently This location will require working on some days when no patients are scheduled working alone to support administrative functions and intake medical deliveries as needed

Requirements

High school graduate or equivalent required
Medical Assistant Certification or Registration
CPRBLS required
6 months of clinical experience required
Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members patients and physicians
Must possess computer skills for electronic recordkeeping
Able to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals

Nice To Haves

1 year in an administrative or customer service role preferred
Phlebotomy and lab processing skills preferred
Self motivated with the ability to work independently as needed

Responsibilities

Performs a variety of patient care activities rendering quality patients in accordance with standards of practice
Room clinic patients in person or virtually and update patient chart with the required information
Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
Provide administrative and front end support Greet patients assist with scheduling manage phone calls incoming and outgoing and process payments
Oversees and ensures efficient turnover of exam rooms
Assist provider in the exam room as requested
Collect prepare and submit ordered patient lab specimens as directed
Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents
Triage patient phone calls and messages and document them appropriately
Orders and manages supplies under the direction of manager
Disinfect and stock the exam rooms
Assist in obtaining records required for the patients chart
Demonstrate effective communication skills reporting patient issues as needed throughout the treatment day
Follow company policies and CDC guidelines for infection control
Assist with proper handling and storage of hazardous materials
Maintain confidentiality of all company and patient records Adhere to HIPPA
Communicates schedule changes to the team and assists with rescheduling patients
Manages incoming mail and deliveries