Clinical Scheduling Coordinator

Beacon Clinic•Boise, ID

1d•$21

About The Position

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused healthcare center that is committed to providing the highest quality of medical care and supportive services. Dr. David Bartels opened our first clinic in Coeur d'Alene, Idaho back in 2018 focusing on cancer and blood conditions. Today, we provide care services to Medical Oncology and Hematology, Radiation Oncology, Rheumatology, and Urology patients in North Idaho. Learn more about us at our website. January 2026, Beacon Clinic has open our doors in Boise, Idaho to offer Medical Oncology and Hematology services. We are incredibly excited to bring unparalleled patient care to the Treasure Valley community and the Clinical Scheduling Coordinator position below will be a critical position as we launch our office.

Requirements

Understands medical terminology and procedures.
Compassionate and caring bedside manner.
Excellent attention to detail and ability to balance competing priorities.
Strong written and verbal communication.
Independent and good at follow through.
Work efficiently with positive communication in a fast-paced team environment, manage difficult and emotional situations, display empathy for patients in the various stages of their treatments.
Moderate understanding of computer, phone and fax systems, EMR or other medical technologies a plus
High School Diploma or GED required.

Nice To Haves

Medical Scheduling experience a plus.

Responsibilities

Coordinates, monitors, and schedules patient care at our clinic and across the patients’ care team.
Interprets provider orders, schedules according to the orders, and obtains approval for schedule changes or cancellations as appropriate.
Navigates multiple providers and departments simultaneously and is expected to be available to speak with patients and healthcare professionals for the majority of the day. This requires working with several complex scheduling workflows.
Acts as a liaison for the patient, communicating and problem solving with clinic staff and patients care team to ensure we can provide exceptional care.
Documents complete and accurate information in the electronic medical record when appropriate.
Operates on computer, phone, and fax systems for majority of the day.
Aids and acts as back up to other team members from time to time as requested.
Maintains patient confidentiality and protects operations by keeping patient care information confidential.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Answers a multi-line phone system, managing messages and transferring calls to the appropriate department.
Prepares patients for appointments and advises them on what to bring, including insurance information and list of medications.
Operates computer, fax, copier, and scanner.