Clinical Scheduler

Home Care Providers of Texas • Dallas, TX

2d • Onsite

About The Position

The Clinical Scheduler is responsible for the Skilled Nursing, (Registered Nurse and Licensed Vocational Nurse) patient scheduling for HCP of Texas.
To schedule patients for Start of Care (SOC) as they are set to “Admit” in the system.
To discharge care plans as patients discharge from Home Health
To communicate and coordinate with the nurses to make scheduling changes as needed to accommodate patients.
To key in the frequency into Kinnser Wellsky as the nurses communicate them by email.
This a Full time M-F 8am to 5pm onsite position in Dallas
Duties and Responsibilities:
To communicate with the RN’s when a ROC is needed and follow up for timely completion.
To communicate with the RN’s when a supervisory visit is required.
To be responsible to ensure that every nurse is meeting productivity and be able to explain variances in productivity in bi-monthly utilization meetings with upper management.
To maintain the weekend report and assign the proper on-call nurse for each assigned territory.
To maintain the territory map and make corrections/adjustments as needed.
To schedule the Home Health Aides as requests are made for them by the RN Case Managers.
To schedule the Social Worker as requests are made for them.
To report scheduling issues and concerns.
To provide excellent customer service to the clinician staff, internal team, sales team and the patients and families that we serve.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Requirements

• Excellent customer service skills a must.
• Must be organized, assertive, customer service driven, computer savvy.
• High School Diploma

Nice To Haves

• A basic knowledge in healthcare setting is a plus.
• Home Health and Scheduling experience a plus.

Responsibilities

• Schedule patients for Start of Care (SOC)
• Discharge care plans
• Communicate and coordinate with nurses for scheduling changes
• Key in frequency into Kinnser Wellsky
• Communicate with RN’s when a ROC is needed
• Communicate with RN’s when a supervisory visit is required
• Ensure nurses meet productivity standards
• Maintain weekend report and assign on-call nurse
• Maintain territory map
• Schedule Home Health Aides
• Schedule Social Workers
• Report scheduling issues and concerns
• Provide excellent customer service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees