Clinical Sales Liaison Respiratory
About The Position
The Clinical Liaison (Respiratory) is responsible for market development, referral generation, and relationship-building with healthcare practitioners and referral sources within the assigned territory. This role requires expertise in complex respiratory products and services, a strong understanding of insurance policies and regulations, and a commitment to delivering world-class patient care. The Clinical Liaison plays a vital role in driving growth, ensuring compliance, and improving patient outcomes. Reports to / Supervision Received Manager: Vice President of Respiratory & Supplies Supervisory Responsibilities: None (unless specified by leadership) Collaborates closely with internal teams, including Customer Care Coordinators, billing, and operations, to ensure seamless patient care and service.
Requirements
- Licensed Respiratory Therapist (RRT/CRT) or relevant clinical background preferred.
- Minimum of 3 years of experience in a sales, business development, or clinical liaison role, preferably in the respiratory or durable medical equipment (DME) industry.
- Strong understanding of insurance regulations, coverage criteria, and reimbursement processes.
- Proven ability to build and maintain relationships with healthcare providers and referral sources.
- Excellent communication, problem-solving, and organizational skills.
- Ability to work independently while collaborating with internal teams.
- Proficiency in CRM and sales tracking software is a plus.
Nice To Haves
- Licensed Respiratory Therapist (RRT/CRT) or relevant clinical background preferred.
- Proficiency in CRM and sales tracking software is a plus.
Responsibilities
- Develop and maintain strong relationships with healthcare practitioners and referral sources.
- Demonstrate in-depth knowledge of complex respiratory products, services, and industry best practices.
- Understand and navigate insurance policies, regulations, and reimbursement processes related to respiratory care.
- Generate new referrals and maintain a strong pipeline of business opportunities.
- Conduct weekly stand-up meetings with CSRs and billing teams to align on patient care and service needs.
- Meet regularly with the Director to discuss operations, market development, patient care, and technology solutions.
- Adhere to company compliance policies and ensure all actions align with ethical and legal standards.
- Provide timely communication and follow-ups, ensuring all professional inquiries are addressed within 24 hours.
- Monitor and manage sales orders, ensuring efficiency and accuracy in processing.
- Support company-wide initiatives and collaborate with leadership on key projects.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
