Clinical Risk Manager
About The Position
The Clinical Risk Manager supports Emory Healthcare's system-wide risk management and patient safety programs by identifying, investigating, and mitigating clinical and operational risks across all care settings. This role leads the disclosure and apology process for serious adverse events, collaborates with clinical and operational leaders to reduce harm, and ensures compliance with regulatory and accreditation requirements. The position develops and maintains risk reduction strategies, policies, and education; analyzes safety and claims trends; and provides expert consultation on potential liability and patient safety concerns. The role also participates in committees, supports regulatory reporting and product/device safety, and provides 24/7 on-call support for urgent safety issues.
Requirements
- Education - BSN, MBA/MPHA, Masters in Social Work or a JD
- Experience - Minimum of 3 years of healthcare experience
- Licensure - If Registered Nurse with BSN, must be a graduate of an accredited nursing program and must have a valid, active unencumbered Nursing license approved by the Georgia Licensing Board.
- Clinical Risk Management Expertise - Knowledge of patient safety principles, event investigation, disclosure and apology practices, and just culture frameworks.
- Regulatory & Medical-Legal Knowledge - Understanding of state/federal regulations, accreditation standards (e.g., Joint Commission), safe medical device reporting, and medical-legal risk concepts.
- Analytical & Critical Thinking Skills - Ability to assess adverse events, interpret safety and claims data, identify trends, and recommend effective risk mitigation strategies.
- Strong Communication & Facilitation Skills - Ability to coach providers through difficult conversations, lead multidisciplinary reviews, and prepare clear documentation and reports.
- Collaboration & Relationship-Building - Skilled in working with physicians, clinical and operational leaders, Quality & Patient Safety, Legal, and external agencies.
- Organizational & Operational Skills - Ability to manage multiple high-risk events, investigations, regulatory deadlines, and system-wide initiatives concurrently.
Nice To Haves
- Experience - Previous healthcare risk management or professional liability experience.
- Certification - Certified Professional in Healthcare Risk Management (CPHRM) or eligibility to obtain certification.
- Experience with healthcare incident reporting and claims management systems (e.g., RLDatix, RiskMaster, Press Ganey HRP).
- Demonstrated experience conducting complex adverse event investigations, root cause analyses, or patient safety reviews.
- Prior leadership or committee participation in patient safety, quality improvement, or risk management programs.
- Experience collaborating with legal counsel and applying medical-legal principles in clinical settings.
Responsibilities
- Identifying, investigating, and mitigating clinical and operational risks across all care settings.
- Leading the disclosure and apology process for serious adverse events.
- Collaborating with clinical and operational leaders to reduce harm.
- Ensuring compliance with regulatory and accreditation requirements.
- Developing and maintaining risk reduction strategies, policies, and education.
- Analyzing safety and claims trends.
- Providing expert consultation on potential liability and patient safety concerns.
- Participating in committees.
- Supporting regulatory reporting and product/device safety.
- Providing 24/7 on-call support for urgent safety issues.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
