Clinical Revenue Manager

University of Washington Medical Center•Seattle, WA

About The Position

The Department of Psychiatry and Behavioral Sciences within the UW School of Medicine is the third largest clinical department within the School of Medicine with 330 full-time faculty members, 460 courtesy faculty members, and over 350 staff. Department faculty provide clinical services in 5 hospitals, 14 primary care locations, and several outpatient sites in addition to telepsychiatry consultations to more than 150 clinics in Washington and beyond. As the only academic psychiatry department serving the five state WWAMI region (Washington, Wyoming, Alaska, Montana, Idaho), the Department’s highly competitive residency training program is largely responsible for developing the mental health workforce in the Pacific Northwest. The Department’s robust research portfolio totals $67 million in grants and contracts per year for projects ranging from clinical neurosciences to treatment development to health policy and population health. The Department is recognized as an international leader in developing, testing, and implementing Collaborative Care, an integrated care model increasingly seen as a solution for population-based mental health care. Other areas of excellence include Addictions, Autism, High Risk Youth, Neurosciences, and Trauma, and the Department is developing innovative new programs in Technology and Mental Health, Global Mental Health, Maternal and Child Mental Health, and Targeted Intervention Development. Psychiatry is the third largest department in the School of Medicine and the largest non-divisioned department. The overall annual operations funding from all sources is over $130 million. The Department of Psychiatry & Behavioral Sciences within the UW School of Medicine currently has an outstanding opportunity for a Clinical Revenue Manager. The Clinical Revenue Manager position will play an integral role in managing the $42M (and growing) clinical portfolio of the department, supporting the department’s clinical contracts, managing clinical faculty deployment and productivity tracking, and providing support to the department financial officer and Child and Adolescent division administrator. This position will be responsible for executive level analyses and reporting necessary for managing the clinical portfolios within the Department, which spans 2 practice plans and 5 Seattle-area hospitals. This position will be responsible for managing and understanding the complexities of multiple clinical settings including 3 different inpatient and 17+ different ambulatory sites as well as different provider types (MDs, PhDs, APPs). The position will maintain a close and highly responsive relationship with day-to-day activities and responsibilities of the associate directors, navigating a comprehensive range of activities, managing shifting priorities with a high level of professional discretion and independent judgement. It is critical that the position has a high level of analytical and comprehension skills, as this position will be required to work independently in compiling information and data from a variety of internal and external entities for on-going assignments and special projects. The Clinical Revenue Manager will work closely with Department and Division leadership, Hospital Medicine and Ambulatory Program Directors, medical center staff, and contacts at external clinical sites. The position will support the mission of UW Medicine to improve the health of the public through excellent clinical care, education, and research in the state of Washington and the greater WWAMI region, through support for the clinical portfolio and the operations of the Department of Psychiatry.

Requirements

Bachelor’s degree in Finance, Business Administration, or a related field, and four years of relevant experience, or equivalent education/experience.
Experience providing high level financial analysis and project management.
Demonstrate a high level of analytical and comprehension skills.
Ability to work independently with a high level of accuracy.
Experience with process improvement and systems development.
Advanced skills with Microsoft Office Suite, especially Excel and Tableau.

Nice To Haves

Previous experience in an academic medical center.
Previous experience working within higher education and/or healthcare finance.
Previous experience with Workday.
Previous experience with clinical funds and professional fee revenue cycle analysis.
Working knowledge of enterprise-wide relational databases, multi-dimensional cubes, scripting languages.
Familiarity with a variety of UW, UWP, and CUMG systems and policies (Workday, Epic Slicer/Dicer, Tableau).

Responsibilities

UWP Clinical Revenue Management (35%) Managing faculty clinical deployment for 120+ FTE, partnering with Department faculty, Department Financial Officer, Vice Chair, and hospital-based staff at UW Medical Center (Montlake and Northwest), Harborview Medical Center, and Fred Hutchinson Cancer Center to ensure accuracy of clinical FTE and provider schedule templates for each site. Ensure standard operating procedures are adhered to regarding mid-cycle FTE changes. Develop systems to monitor and project vacancies for current and subsequent years to inform recruitment strategies. Assist in the creation and management of the $27M Annual UWP Budgets. Lead mid-year corrections of the clinical budgets and funds flow via the True Up, Proforma, and Exception Request processes. Auditing and monitoring provider clinical productivity, tracking billing, revenue, and coding trends with an eye for potential errors and opportunities for improvement. Partner with practice plan to research and correct billing errors. Responsible for report creation from various hospital billing systems (Epic, Tableau). Design, develop, and manage financial metrics and productivity tracking and reporting for Psychiatry Inpatient and Ambulatory Care programs across 4 Seattle area hospitals. Conduct clinical revenue analysis, including forecasting, modeling and funds flow for new and existing programs, drafting financial plans for new services (e.g., SBARs). Oversee Income Statement analysis and incorporate actuals into rolling projections for current and future year clinical revenue for Department. Conduct analysis into outliers and provide variance analysis. Manage the tracking and accurate payment of clinical stipends for internal moonlighting.
CUMG Clinical Revenue Management (35%) Managing faculty deployment for 90+ FTE, partnering with Department Financial Officer, Child and Adolescent Division Administrator, Vice Chair, and hospital-based staff at Seattle Children’s Hospital to ensure accuracy of clinical FTE and provider schedule templates for each service. Partner with Seattle Children’s deployment team to assure accurate Faculty deployment tracking, including communication with Faculty and UW grant administration as needed, and for inclusion in CUMG annual budgeting process and mid-year corrections. Ensure standard operating procedures are adhered to regarding mid-cycle FTE changes. Develop systems to monitor and project vacancies for current and subsequent years to inform recruitment planning. Auditing and monitoring provider clinical productivity, tracking billing, revenue, and coding trends with an eye for potential errors and opportunities for improvement. Partner with practice plan to research and correct billing errors. Responsible for report creation and data extraction from various hospital billing systems (Epic, Tableau), communicating and/or meeting with Faculty to review. Assist in the creation and management of the $15M Annual CUMG Budget and the mid-year corrections of the clinical budgets and funds flow via the True Up, Proforma, and Exception Request processes. Design, develop, and manage financial metrics and productivity tracking and reporting for Faculty Practicing in Psychiatry Inpatient and Ambulatory Care programs at Seattle Children’s Hospital. Conduct clinical revenue analysis, including forecasting, modeling and funds flow for new and existing programs, drafting financial plans for new services (e.g., SBARs). Provide CUMG Income Statement analysis and incorporate actuals into rolling projections for current and future year clinical revenue for Department. Conduct analysis into outliers and provide variance analysis. Manage the tracking and accurate payment of clinical stipends for internal moonlighting.
Department Clinical and Educational Contracts (15%) Monthly and Quarterly invoicing on department clinical contracts, monitoring and true up of accounts receivables. The department currently manages invoices on 15 clinical and educational contracts, totaling $8M+. Quarterly Financial reporting and reconciliation of department contract budgets and manages costing allocations, JVs, and ensure compliance with federal, state and UW guidelines. Assist with annual contract negotiations with various state agencies and navigating the SOM approval process. Cross reference clinical contractual clinical FTE expectations with clinical projections for both UWP and CUMG practice plan members.
Department/School/UW Reporting Requirements (10%) Prepare and analyze department faculty funding and compensation analysis and completing reviews for equity and compliance with UW Academic Personnel compensation guidelines. Assist with compensation variance analysis against AAMC 50th and 90th percentiles and creation of unit adjustment requests, in coordination with the Department of Psychiatry leadership team. Prepare and analyze clinical Full-Time Equivalence (cFTE) reporting for submission to national consortiums and prepare Exception reports, in coordination with the Department of Psychiatry leadership team, for submission to hospital leadership. Monitoring and supporting distribution of faculty development funds and grant surplus funds. Tracking and communication around the biannual Family Medicare Survey. Tracking and updating the Huron Mission Advance Total Effort Tracking and clinical modules.
Department Process Improvement & Other Duties Assigned (5%) Prioritize activities of supported functional units to ensure obligations are met in a timely manner, exercising sound judgment and discretion as required. Participate in process improvement projects across the department’s administrative functions. Help manage the clinical call schedules at HMC and UWMC and assure accuracy in the Web On-Call and Spinfusion systems. Assist with updating the weekday inpatient and consult schedules in Spinfusion.