Clinical Research Unit Assistant

UW Health • Madison, WI

2d • Onsite

About The Position

Manage and facilitate the day-to-day operations of the Clinical Research Unit
(CRU). The CRU is a dedicated research facility that conducts high quality
clinical research that includes a sample processing laboratory.
Answer phones, organize files, order supplies, handle correspondence, manage
databases, and provide general support to patients, family members,
clinicians, study team members and CRU staff. You are often considered the
backbone of the unit, ensuring that everything runs smoothly and
efficiently.
Utilize excellent communication and organizational skills to support patient
care and research study participation.
Collaborate with study teams to coordinate all aspects of patient care
including complex patient scheduling, admissions, transfers, and discharges.
Set-up complex paper charts specific to the individual research study, visit
(cycle/day), cohort and arm, and coordinate these set-ups with the CRU Lab
Specialist.
Use high level of attention to detail to maintain accurate electronic health
records and perform other duties of a clerical nature.

Requirements

• High School Diploma or equivalent Required
• 1 year experience in a medical or customer service environment or experience of a similar nature Required

Nice To Haves

• 1 year experience in a medical environment Preferred

Responsibilities

• Manage and facilitate the day-to-day operations of the Clinical Research Unit (CRU).
• Answer phones, organize files, order supplies, handle correspondence, manage databases, and provide general support to patients, family members, clinicians, study team members and CRU staff.
• Utilize excellent communication and organizational skills to support patient care and research study participation.
• Collaborate with study teams to coordinate all aspects of patient care including complex patient scheduling, admissions, transfers, and discharges.
• Set-up complex paper charts specific to the individual research study, visit (cycle/day), cohort and arm, and coordinate these set-ups with the CRU Lab Specialist.
• Maintain accurate electronic health records and perform other duties of a clerical nature.

Benefits

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees