Clinical Research Coordinator- ICHI (Springdale, AR)

University of Arkansas • Springdale, AR

18d

About The Position

The Clinical Research Coordinator (CRC) will oversee data collection, research activities, and administrative tasks for research projects within the Office of Community Health and Research. This position demands strong organizational skills, meticulous attention to detail, and effective communication to ensure the successful execution of research projects. This is a tiered position with opportunities to serve as a Level I, II, or III CRC, offering growth and development within the role. The CRC will be responsible for organizing and managing complex research initiatives, following study protocols, assisting in the development of survey instruments, and coordinating activities such as data collection, quality control, data entry, record management, and report generation. Additionally, the CRC will develop, implement, and train staff on standard operating procedures (SOPs), provide support in writing and documenting research work, and ensure workflows are efficient and aligned with quality standards. Maintaining knowledge of best practices for human subjects research is also a key aspect of this role.

Requirements

• Minimum Qualifications:
• Level I: Bachelor’s degree plus 3 years general research, project coordination, administrative, customer service, community outreach or other related experience, or Associate’s degree plus 5 years general research, project coordination, administrative, customer service, community outreach or other related experience, or High School diploma/GED plus 7 years general research, project coordination, administrative, customer service, community outreach or other related experience
• Level II: Bachelor’s degree plus 3 years general research or project coordination experience w/demonstrated proficiency in project planning/project development, project coordination, administrative, or other related experience, or Associate’s degree plus 5 years general research or project coordination experience w/demonstrated proficiency in project planning/project development, project coordination, administrative, or other related experience, or High School diploma/GED plus 7 years general research or project coordination experience w/demonstrated proficiency in project planning/development, project coordination, administrative, or other related experience
• Level III: Bachelor’s degree plus 5 years general research experience w/demonstrated proficiency in study or project planning/development, project coordination, administrative, or other related experience Associate’s degree plus 7 years general research experience w/demonstrated proficiency in project planning/project development, project coordination, administrative, or other related experience, or High School diploma/GED plus 9 years general research experience w/demonstrated proficiency in project planning/development, project coordination, administrative, or other related experience
• Requires Certified Research Specialist or equivalent certification
• Knowledge, Skills, & Abilities:
• Ability to operate independently under limited supervision, determining methods and procedures on new assignments.
• Skill and ability to communicate with others verbally or in writing to provide or obtain information and to counsel to gain a particular outcome.
• Skill and ability to provide functional guidance, leadership, and/or supervision to other staff.
• Skill and ability to work effectively in a team environment toward the achievement of common goals.
• Skill and ability to compile, analyze, and summarize data.
• Knowledge and skill with word processing, spreadsheet, database, and e-mail computer software (e.g., Microsoft Word, Excel, Access, Outlook).
• Skill and ability to organize and prioritize tasks.
• Skill and ability to pay attention to detail.
• Skill and ability to cope with work activities that may be repetitive in nature.
• Ability to maintain confidentiality of data and records.

Nice To Haves

• Preferred: Working knowledge of behavioral research.
• Preferred: Working knowledge of Federal Good Clinical Practice Guidelines.
• Working knowledge of medical terminology preferred.

Responsibilities

• Research Coordination (Data collection, documentation, and data quality) - Coordinates research or evaluation data collection activities, including interpreting and outlining study timelines and standard operating procedures.
• Manages and maintains quality of data from projects.
• Prepares data collection packets, organizes for data collection events, including ensuring supplies are ordered, processes are developed and followed, and data is collected accurately and that protocol is followed.
• Assists in the screening, recruitment, selection, consenting, and enrollment of subjects.
• CRC will be required to complete training for petty cash custodianship and may be a petty cash custodian on research projects.
• Interacts with and assists the public in a professional and friendly manner as needed.
• Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.
• Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
• Assist internal and external stakeholders as needed with exceptional customer service.
• Research and Regulatory quality- Interprets institutional, sponsor, and regulatory authority policies related to clinical trial data collection, management, and reporting to ensure departmental adherence.
• Ensures strict adherence to all regulatory requirements such as the reporting of serious adverse events and protocol variations in the timeline required by the study sponsor and the Institutional Review Board.
• Ensures compliance with prescribed interventions and evaluations of the assigned protocol(s).
• Prepares high-quality written documents; analyzes data and formulates conclusions.
• Participates in the development and maintenance of electronic infrastructure including protocol budget review and clinical trial management suite.
• Level II CRC’s will assist with the development of study specific SOPs, maintenance of regulatory binders, and will participate in protocol development and management.
• Level III CRCs will obtain or maintain a Certified Research Specialist certification and will be responsible for managing components of research projects, and be fully knowledgeable and manage aspects of research implementation and regulatory processes.
• Level III research coordinator may also advise the research director and PI on administrative requirements necessary as required per protocol.
• Monitors protocol status and advises PI on requirements and deadlines.
• In addition, Level III CRC’s will serve as mentors to CRC levels I-II.
• Additional duties as assigned- Maintains appropriate professional competencies including human subject research training and continuing education.
• Performs other related duties as directed to meet the goals and objectives of the department and the institution

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees