Clinical Research Assistant – Phlebotomy & Front Desk- Austin, Texas

The IMA Group • Austin, TX

2d • Onsite

About The Position

IMA Clinical Research is seeking a Clinical Research Assistant with phlebotomy experience to support both patient-facing clinical tasks and front desk operations. This role is essential to the success of our clinical trials and offers hands-on experience in a fast-paced research environment.

Requirements

• High school diploma or equivalent (required)
• Phlebotomy experience required
• Willingness to learn lab and research procedures

Nice To Haves

• 1+ year as a Medical Assistant or 6+ months in a medical office
• Background in clinical research or healthcare preferred
• Bilingual English/Spanish a plus
• Proficient in Microsoft Word and Excel; CRIO or research database experience a plus

Responsibilities

• Manage front desk operations: greet patients, answer and triage calls, and assist with scheduling
• Support Study Coordinators with administrative tasks and documentation
• Collect clinical data: vital signs, EKGs, patient interviews, and chart reviews
• Perform phlebotomy and handle lab specimen collection, processing, and shipping
• Collaborate effectively with the Clinical Research team, maintaining professionalism and strong communication

Benefits

• Medical, Dental, and Vision insurance
• Generous PTO, holidays, and floating holiday
• 401(k) with employer match
• Disability, FSA, and company-paid life insurance
• Tuition reimbursement & student loan repayment assistance
• Paid maternity and parental leave
• No on-call responsibilities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees