CLINICAL QUALITY COORDINATOR

Harmony Health Care Long Island•Garden City, NY

4d•$45,000 - $55,000

About The Position

The Clinical Quality Coordinator is responsible for developing and implementing quality management processes designed to monitor and improve clinical effectiveness through systems-based strategies and interventions. The CQ coordinator will utilize a patient centered approach and will directly interface with physicians, health care teams, patients and their families in coordinating the patients' care. The CQC will also assist with collection, dissemination and coordination of patient data and information to ensure effective quality management, clinical operations, as well as maximizing provider performance with payer contracts.

Requirements

A Bachelors Degree from an accredited college or university with major course work in Health, Education, Public Health, Community Health, Communications, or related field or equivalent experience is preferred.
2 years of experience in a service oriented position.
Proficient in Microsoft office suite: Word, Excel, Power Point, and Outlook
Past experience working with electronic medical records is required.
Proven problem-solver with ability to multi-task.
Excellent communication, interpersonal and customer service skills.
Knowledge of public health practices and procedures and collaborative management techniques.

Nice To Haves

Certified and active Chronic Disease Self-Management Leader/Master Trainer is preferred.
Bilingual English/Spanish or Haitian Creole is preferred

Responsibilities

Develops a keen understanding of primary care practice requirements for optimal development of clinical quality projects including Peer Review, Clinical documentation standards, PCMH and other recognition programs.
Supports the development and implementation of quality improvement interventions and audits and assists in resolving deficiencies that impact plan compliance to regulatory and accreditation standards.
Drives key quality improvement projects requiring the ability to work effectively in a matrix environment in order to receive needed data that reflects the overall health of the patient population.
Synthesize, sort, format data, and generate ad-hoc reports. Present data to each of their assigned primary care practices.
Partner with Nurse Educator to ensure flow of information for communication and education of staff based on data and findings.
Performs research regarding public health issues including, but not limited to, wellness and preventive health care.
Ability to effectively communicate public health issues clearly and concisely, both verbal and in writing.
Knowledge of Microsoft Office software, i.e., WORD, Excel, Outlook, Access or other database preferred.
Contributes to the teamwork within and between departments. Regularly attends and participates in meetings with coworkers and practice staff. Provides constructive ideas, suggestions and feedback in a positive manner. Works collaboratively with co-workers to effectively resolve issues that impact departmental or hospital operations.
Monitor and correct patient attribution to the practice and the care teams within the practice.
May require some weekend or evening work.
Other duties as assigned.