Clinical Quality Associate
About The Position
Working closely with the Market-based Population Health teams, primary care providers (PCP’s), networked partners, and operations team at Privia Health, the Clinical Quality Associate will provide ownership and execution on defined Value-Based Care program performance metrics and support for Privia’s at-risk patients within a defined region. Primary work will include completing quality audits, providing context for provider education, patient outreach to provide coordination services, fill gaps in care, payer attestations, and regular review and action on local performance reports and regional action plans. The candidate will have relevant clinical experience, educational background or license/certification to support the Quality Management team.
Requirements
- 2+ years of population health or healthcare experience preferred.
- Must comply with all HIPAA rules and regulations
- Athena experience preferred.
- In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed.
Nice To Haves
- MA, CHW, EMT, Health Coach, Case Management certification and/or experience preferred
- Preferred experience with remote communication.
Responsibilities
- Collaborate with local teams to define performance metrics
- Own the execution and proactively resolving issues and performance toward defined performance metrics
- Review patient non-compliance reports to ensure timely disease specific and wellness visits
- Identify concerns and demonstrates critical thinking to determine plan of action and/or support care centers
- Subject matter expert on all requests related to population health and quality measure specifications.
- Analyzing payer reports and determines what information is shared back to care centers
- Provide education and assistance with patient self-management goals
- Make appropriate referrals to internal care team, payer programs, community resources, home care, and disease management programs
- Perform necessary payer attestation and performance reporting through payer portals
- Operate independently to achieve agreed upon goals
- Collaborate effectively with both internal and external teams to support population health and quality metrics
- Diligently maintain HIPAA and HR training, knowledge base and compliance at all times
- Manage and lead detailed special projects and communicate status to the client and Privia management team
- perform other duties as assigned
Benefits
- medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
