Clinical Quality and Safety (Israel)

International SOS Government Medical Services•Houston, TX

4d•Onsite

About The Position

International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com Contingent upon Contract Award. Integrate the contractor’s Quality Control Plan (QCP) with the Government’s Quality Assurance Surveillance Plan (QASP) and the medical Continuous Quality Improvement (CQI) system to ensure services meet the Performance Work Statement (PWS). Drive corrective actions, risk reduction, and continuous improvement across operations and health services. This position is based in Israel.

Requirements

Demonstrated experience establishing and operating a facility QCP; leading CQI in health settings; working with COR; preparing for and passing external audits; managing incident reviews, RCA, and CAPAs.
Basic Life Support (BLS) certification.
Bachelor’s degree in a relevant discipline or Minimum three (3) years of related industry experience.
Sitting, standing, walking, climbing, bending/stooping, kneeling, twisting.
Visual acuity.
Minimal hearing loss.
Push/pull/carry minimum 50 lbs.
Obtain medical clearance and maintain current immunizations.
Must be able to relocate to Israel.
A valid passport is required and must be in your possession prior to relocation.
You must maintain a current passport during your stay in Israel.
Ability to obtain a USG clearance.

Responsibilities

Own the Quality Control Plan (QCP).
Establish, maintain, and evidence a QCP that ensures all PWS requirements are achieved; align with the Government’s QASP surveillance methods.
Implement and oversee the medical Quality Assurance/Continuous Quality Improvement program ensure audits, trending/analysis, and corrective action plans; manage incident and mortality reviews and root cause analysis (RCA).
Ensure conformance to NDS 2025 and ACA; maintain fire/emergency plans; promptly rectify deficiencies or submit corrective plans to the Contracting Officer’s Representative (COR).
Participate in inspections and respond to review findings; meet regularly with the Contracting Officer’s Representative (COR) for performance evaluations and issue resolution.
Coordinate with contractor, the Health Services Administrator (HSA), and the Clinical Director to ensure licensure/credentialing, screening timeliness, and emergency response practices meet the PWS and standards.
Ensure completion and documentation of required training, including cardiopulmonary resuscitation (CPR), automated external defibrillator (AED), emergency first aid, four‑minute emergency response, and information security requirements such as Personal Identity Verification (PIV) credentialing and annual Cybersecurity Awareness Training (CSAT).
Ensure immediate notification/reporting to contractor per criteria; analyze trends from incident data and drive corrective and preventive actions (CAPAs).
Ensure the Employee Manual includes required content (organization, job descriptions, training, conduct, safety, health, etc.) and acknowledgment documentation; provide documentation of employee review upon COR request.
Oversee compliance with surveillance coverage/monitoring and retention requirements (minimum 60 days; longer for evidentiary recordings not in a case file).
Verify emergency readiness plans and drills meet applicable standards; ensure timely corrective actions and staff readiness.
Provide monthly/periodic quality, incident/injury, and executive summary reports to facility leadership and the COR.
Complete required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.
Compliance with International SOS Government Medical Services, Inc. policies and procedures.