Clinical Program Operations Manager, Oculoinflammatory Diseases Program

Children’s Hospital of Philadelphia • Philadelphia, PA

1d • Onsite

About The Position

This role manages program services and/or clinical operations and is responsible for short and long-term operational goals and objectives.

Requirements

• Bachelor's Degree
• At least seven (7) years of clinical program related experience
• At least three (3) years of leadership, management, or supervisory experience
• Advanced proficiency with office software (Microsoft Office) including word processing, spreadsheet, and presentation software (Word, Excel, PowerPoint)
• Excellent verbal and written communications skills
• Excellent time management skills
• Excellent organizational skills
• Excellent interpersonal skills
• Strong project management skills
• Strong conflict resolution skills
• Strong leadership skills
• Ability to influence others to accomplish tasks outside of the direct span of control
• Ability to gather, analyze and make recommendations/decisions based on data
• Ability to maintain confidentiality and professionalism
• Ability to collaborate with stakeholders at all levels

Nice To Haves

• Master's Degree
• At least five (5) years of leadership, management, or supervisory experience

Responsibilities

• Manage program strategy, planning and operations
• Oversee program development including policies, procedures, and strategies
• Ensure compliance, professional standards and regulatory requirements in care
• Lead initiatives to promote program growth, improvement and sustainability
• Establish partnerships with and present programs to internal and external audiences
• Oversee the development, collection and reporting of performance metrics
• Provide program financial oversight, including planning/budgets, analysis and projections
• Oversee the use, maintenance and optimization of program systems, databases and tools
• Assist in development and execution of program outreach and advocacy
• Hire, train, manage and develop staff
• Other duties and initiatives as needed

Benefits

• This job is eligible for an incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees