Clinical Program Manager | Concord OB/GYN | Full Time

Concord Hospital Health System • Concord, NH

1d

About The Position

Under the general supervision of the Practice Administrator, and in collaboration with the Resource Providers and Director of Practice Administration, the Clinical Program Manager is responsible for the daily management of clinical operations within their specialty. The primary responsibility of this role is focused on the development and clinical oversight of a service line for the organization in addition to, direct supervision of clinical staff, and specialty clinical support staff, as well as oversight of clinical workflows and processes, performance improvement, program development, customer relations and patient care outcomes related to nursing and medical assistant services. Responsibilities also include collaboration and consultation with other practices and key stakeholders within the organization and community resources.

Requirements

• Bachelor’s degree in nursing or related field or Associates Degree in Nursing with commensurate experience outlined below.
• Licensure required. Current Registered Nurse license in the state of NH.
• Minimum of 4 years of nursing experience is required.
• Bachelor's degree and 2 years progressive supervisory experience or Associates degree with 4 years progressive supervisory experience.
• Demonstrated ability to effectively lead a team as well as be a team member.

Responsibilities

• Recruits, retains and develops clinical staff and manages performance.
• Coordinates educational and training programs for all clinical staff.
• Manages departmental core processes.
• Develops and implements clinical protocols and work flows and supervises compliance with regulations required by the DNV, OSHA, CLIA and other regulatory bodies.
• Creates and implements revenue enhancement processes to maximize quality care, efficiency and productivity.
• Responsible for customer relations and customer service initiatives.
• Acts as a conduit for department and organizational communication among staff, providers, and others.
• Leads department and interdepartmental teams.
• Participates in and supports departmental and organizational change.
• Takes responsibility for individual performance goals.
• Meet all departmental, professional and technical requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager