Clinical Product Specialist

SmarterDx

21h•Remote

About The Position

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers. Clinical Product Specialist (SmarterNotes) Role The Clinical Product Specialist (CPS) sits at the intersection of clinical medicine, AI, and product development, playing a critical role in building SmarterDx’s clinical documentation capabilities. As part of a highly cross-functional team spanning Product, Engineering, and Data Science, the CPS translates real-world physician workflows into scalable AI systems—shaping how clinical reasoning is represented, evaluated, and deployed in practice. This role has a direct impact on product quality and clinical trust. The CPS defines and enforces the standard for clinical accuracy, safety, and usability, ensuring that what we build works for real clinicians in real care settings. For candidates interested in applying clinical expertise beyond the bedside, this is an opportunity to influence how AI supports documentation, decision-making, and ultimately patient care at scale. This role is fully remote within the US

Requirements

MD or DO (or equivalent advanced clinical degree)
Clinical background with experience in inpatient or acute care settings
Strong understanding of clinical documentation and EHR workflows
Demonstrated ability to translate clinical thinking into structured systems, logic, or processes
Builder mindset with comfort working on ambiguous, evolving products
Strong analytical thinking with attention to edge cases and failure modes
Ability to collaborate effectively with Product, Engineering, and Data Science teams

Nice To Haves

Familiarity with AI/ML systems or prompt engineering (preferred)
Background in clinical informatics, quality improvement, or workflow design
Experience working with Product, Engineering, or Data Science teams
Experience building or scaling systems (e.g., evaluation frameworks, workflows, or tools)
Previous advising or consulting experience with healthcare technology companies

Responsibilities

Collaborate with Product and Data Science to build and refine prompts, pipelines, and model behavior
Review AI-generated outputs (summaries, notes, insights) for accuracy, completeness, and clinical defensibility
Define and operationalize clinical quality standards for models outputs
Drive iteration loops between evaluation and model improvement to continuously raise quality
Apply clinical judgment in ambiguous scenarios where documentation quality, trajectory, and context matter
Partner cross-functionally to ship quickly while maintaining a high bar for clinical rigor
Assist with designing and translating physician workflows into structured AI tasks, system logic, and product requirements
Serve as the clinical subject matter expert for physician documentation, charting workflows, and end-to-end care delivery processes

Benefits

Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
Remote-First Team – Work from anywhere in the U.S.
Unlimited PTO & 10 Holidays – So you can relax and recharge.
401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match.
Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

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