Clinical Product Specialist

Frontera • Denver, CO

5d • $75,000 - $90,000 • Hybrid

About The Position

Frontera is reimagining how children with autism and other behavioral health needs get the care they deserve. We bring together world-class clinicians, technologists, and autism specialists to build cutting-edge AI tools that help care teams work smarter and spend more time with the children and families who need them most.
Our platform is HIPAA-compliant and designed for the real-world needs of behavioral health teams - from psychologists to ABA therapists. By combining evidence-based care with powerful technology, we’re expanding access to high-quality services for families everywhere.
Our Mission
Frontera exists to close the care gap: every child, no matter where they live, should be able to access effective behavioral healthcare.
Role Overview
We are looking for a clinically-minded professional to join our Clinical Product team as a Clinical Product Specialist. In this role, you will be the bridge between our technology and the ABA organizations we serve - helping new clients get up and running by translating their existing clinical workflows and templates into our platform. This is a hands-on, client-facing role that offers real exposure to product development and opportunities for growth within the Clinical Product team.
If you have a background in ABA services, a passion for improving clinical tools, and an interest in how technology can support better outcomes for individuals with autism - this role is for you.

Requirements

• Board Certified Behavior Analyst (BCBA) certification
• Direct experience working in ABA services or autism services settings
• Strong working knowledge of ABA clinical documentation, including initial authorizations, insurance reauthorizations, assessments, and goal setting
• Systems thinker with a collaborative approach to cross-functional problem-solving and process improvement
• Strong attention to detail and comfort working with software and technology
• Ability to manage multiple projects and deadlines simultaneously

Nice To Haves

• Experience working with practice management, EHR, or ABA-specific software platforms
• Exposure to AI tools or interest in learning prompt engineering concepts

Responsibilities

• Partner with organizations during onboarding to understand their existing clinical workflows, documentation standards, templates, and how to best map our technology solutions to these processes to unlock value
• Recreate client templates — including assessments, goal banks, data sheets, and authorization documentation — within our platform
• Serve as a clinical subject matter expert during the onboarding process, ensuring configurations accurately reflect real-world ABA practice
• Develop deep working knowledge of our B2B products including assessment builder, reassessment, diagnosis builder, and QA, becoming a go-to clinical resource for all products
• Support clinical tasks across these products, including content configuration, workflow setup, prompting, and clinical QA
• Stay current on product updates and new features, maintaining expertise as the platform evolves
• Support the adoption and integration of new clinical assessments into the platform
• Review and quality-check clinical content for accuracy, clinical appropriateness, and alignment with best practices in ABA and autism services
• Support simple prompt engineering tasks to improve AI-assisted features within the platform
• Collaborate with the Customer Support team to triage incoming support tickets and requests from clinical users
• Resolve clinically-oriented requests when appropriate and escalate issues when additional support is required

Benefits

• All full-time employee benefits include a stake in shared success through stock options, health benefits, 401(k) plan, and 4 weeks of PTO per year.
• Dog-friendly office.
• Catered lunch from local Denver restaurants five days a week, plus occasional breakfasts and dinners.
• Robust snack program and great coffee options (including cappuccino machine and cold brew cans).
• Regular team events and low-key socials.
• Up to $150/month commuter stipend, discounted nearby parking, and a discounted Colorado Athletic Club membership.
• Thoughtfully designed space for focus, collaboration, and connection.
• Competitive health benefits, stock options, 401(k), and generous PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed