Clinical Practice Transformation Specialist - EPIC / Access Center

Hartford Healthcare • Farmington, CT

1d

About The Position

Under the direction of the Manager Clinical Transformation, this position supports the design, training and implementation of EPIC health record “Go Lives” and on-going optimization and continuous improvement to Epic ambulatory workflows. Acting as a Transformation Specialist, travel to primary care and specialty practice offices to observe/analyze workflow, system functionality, standard practice protocols and daily processes. Supports process improvement through reduction in practice variation, improved patient access, linkage and maintenance of patient records, patient engagement, registration, scheduling, and dashboard reporting and sound practice fiscal management. Promotes opportunity for standardization, cost efficiency and improved patient and practice outcomes. This position requires successful completion of Epic Training.

Requirements

• Bachelor’s degree or equivalent knowledge and skills obtained through a combination of education, training, and work experience gained from a HealthCare environment required.
• This position requires successful completion of Epic Training
• At least five (5) years relevant experience in a challenging healthcare environment is required.
• Knowledge of Healthcare Systems and clinical practice protocols of patient care, disease management, diagnostic tests and medical procedures.
• Knowledge of Primary Care or Specialty Care Practice management processes and systems highly desirable.
• Launching of electronic health records and EPIC reporting across a healthcare system highly desirable.
• Knowledge of healthcare industry evolving state (i.e. Accountable Care Act, Meaningful Use and Value Based Care provider relations impact on quality and revenue flow).
• Experience in a Primary Care or Specialty Care clinical setting and operability of management processes and systems highly desirable.

Nice To Haves

• Experience in utilizing clinical information systems in an acute or ambulatory care setting strongly preferred.
• Nursing experience highly preferred.

Responsibilities

• Supports the design, training and implementation of EPIC health record “Go Lives” and on-going optimization and continuous improvement to Epic ambulatory workflows.
• Travel to primary care and specialty practice offices to observe/analyze workflow, system functionality, standard practice protocols and daily processes.
• Supports process improvement through reduction in practice variation, improved patient access, linkage and maintenance of patient records, patient engagement, registration, scheduling, and dashboard reporting and sound practice fiscal management.
• Promotes opportunity for standardization, cost efficiency and improved patient and practice outcomes.

Benefits

• Supportive environment to promote professional and interpersonal development and growth
• Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40% tuition discounts with partnering institutions for colleague AND dependents
• Medical, dental and vision coverage options
• Generous PTO to promote work/life balance
• Employee assistance and wellness programs including a strong focus on promoting mental health
• Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees