clinical practice assistant

Beth Israel Lahey Health

1d • Onsite

About The Position

Performs both administrative and clinical functions to support smooth and efficient practice operations, while contributing to BIDMC's promise of providing extraordinary care. Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person. Duties include but are not limited to greeting, check-in, scheduling and medical assisting. Assists patients who have physical and psychological limitations with ambulation and patient care functions.

Requirements

• High School diploma or GED required.
• 0-1 years related work experience required.
• Basic familiarity with computers.
• Ability to navigate at a basic level within web-based applications.
• MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation.
• Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

Nice To Haves

• Phlebotomy Certificate

Responsibilities

• Performs medical assisting duties which may include, but are not limited to, vital signs, height and weight, EKGs, performing phlebotomy and assisting during routine procedures.
• Ensures that all patient care areas are clean, organized, stocked and ready for patient use.
• Escorts patients to ancillary service areas such as radiology and lab as needed.
• Monitors, orders and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates.
• Performs initial review of medication lists in the electronic medical record for final review by licensed practitioners.
• May retrieve schedule VI and over the counter medications only, under supervision of licensed providers; is not authorized to perform licensed personnel duties, which include but are not limited to drawing up medications, medication administration or flushing IVs.
• Performs appropriate point of care testing, such as lab tests and specimen collection.
• Implements quality control standards to ensure proper functioning and accuracy of testing equipment.
• Provides patients with relevant instructions for specific tests and procedures.
• Uses the electronic medical record system (OMR) to queue prescription renewals for review by a licensed provider.
• As directed by a clinician, enters/scribes orders for tests, services or appointments in OMR.
• During the visit, accurately documents tasks, as they are completed, in OMR to ensure proper billing (Facility Worksheet).
• Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs.
• Verifies patient insurance, including prior authorizations, referrals, and pre-certifications.
• Explains processes as needed to help patients meet their needs and insurance requirements.
• Prepares schedules, patient charts and other documents as needed for clinical activities, in accordance with Medical Center standards.
• Procures and correlates medical correspondence as directed by department.
• Performs check-in utilizing a computer system, according to standard processes.
• This includes but is not limited to registration and verification of demographic and fiscal information, collecting copayments, collecting/verifying health care proxy and providing patients with visit questionnaires/forms.
• Use computer system to record whether appointment was cancelled or patient did not keep the appointment (visit disposition).
• Monitors patients and visitors entering, waiting, and leaving the practice.
• Facilitates timely flow and informs patients and providers of delays in a timely manner.
• Acts as liaison between patient and practice staff to ensure optimal flow and service delivery.
• Ensures waiting room materials are organized and stocked as directed by the department.
• May answer and screen telephone calls.

Benefits

• Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees