Clinical Outreach Manager

Golden Steps ABA•Knoxville, TN

14d

About The Position

Golden Steps ABA is on a mission to change lives—one step at a time. We’re not just building a team; we’re creating a community where inclusion, impact, and growth are the norm for our teammates and our patients. If you're ready to take the next step forward and want to be part of a crew that celebrates heart, hustle, and high standards, come thrive with us. Golden Steps ABA is hiring a Clinical Outreach Manager to lead local market growth by building high-value referral relationships across physicians, schools, therapists, and community partners. This is a field-based, growth-driving position designed for a hunter — someone who thrives in a fast-paced, high-impact role where accountability and outcomes matter. Love the hunt? Ready to drive impact and grow something meaningful? This role is built for you. If you’re looking for the rare opportunity to combine competitive, metrics-driven outreach with mission-focused impact, this is your role. Join us in building something that matters — one referral, one family, one child at a time. As a Clinical Outreach Manager, you're not just maintaining a territory — you're building a pipeline. You'll own a critical stretch of the patient acquisition funnel and play a central role in driving referrals, growing markets, and expanding access to care. You'll be responsible for volume, visit activity, conversion support, and source development, all while helping children and families get the services they need. This role is a perfect match for someone with healthcare sales DNA who wants to apply that drive and discipline to a mission-first organization . We’re scaling, and this is your opportunity to build something from the ground up — territory by territory, provider by provider.

Requirements

You’re a hunter — confident, self-directed, and motivated by results
You’ve got outside sales experience (healthcare preferred: home health, nursing facility, pharma, hospice, therapy, medical devices, etc.)
You thrive in the field and love building relationships face-to-face
You want to work in a role with clear KPIs, ownership, and accountability for results
You’re strategic — not just following a route, but building a market and targeting the highest-value opportunities
You’re mission-driven and want to sell something that matters — access to care for children who need it

Responsibilities

Drive referral growth by developing relationships with physicians, schools, therapists, hospitals, clinics, community groups, and diagnosing providers
Spend ~75% of your time in the field: visiting offices, delivering materials, following up in person
Own your outreach pipeline: map your market, plan visits, hit activity targets, and generate measurable referral volume
Collaborate with intake, clinical, and recruiting teams to align referrals with market capacity
Track outreach activity, maintain CRM records, and report progress and insights to leadership
Host or support lunch-and-learns, presentations, and outreach events in your assigned territory
Contribute to a repeatable outreach model that supports multi-state expansion and market-level growth