Clinical Operations Specialist

Common Sail Investment Group•Chicago, IL

54d•Onsite

About The Position

The Clinical Operations Specialist oversees clinical and wellness operations across multiple senior living communities. This role supports Wellness Leaders in maintaining compliance, delivering quality care, and building strong teams. It requires frequent travel, strong leadership, and expertise in nursing standards and state regulations, while also promoting company culture and collaboration across community and regional teams.

Requirements

Proven leadership and supervisory experience in healthcare settings.
Passion and compassion for working with the senior population, particularly those affected by Alzheimers and dementia.
Strong communication skills, with the ability to present to groups and collaborate across multiple teams.
Problem-solving skills with the ability to navigate and resolve complex, variable situations.
Familiarity with compliance and regulatory frameworks in senior living or healthcare.
Ability to travel extensively and adapt to changing schedules and priorities.
Compact LPN or RN License in the state(s) of practice required
Travel between communities 80%+ of the time; flexibility in scheduling is essential.

Responsibilities

Support, coach, and mentor Wellness Leaders to effectively lead their teams and uphold company standards.
Ensure communities are in compliance with all state-specific regulations and company policies.
Actively participate in the Excellence Review rotation to ensure quality and compliance benchmarks are met.
Promote and nurture our 1440 Mission and company culture across all communities.
Ensure consistent application and adherence to Board of Nursing standards and internal Standard Operating Procedures (SOPs).
Oversee training attendance and participation in ongoing initiatives, huddles, and trainings.
Monitor performance metrics and provide accountability for Wellness Leaders in achieving operational and clinical goals.
Coordinate/support in coverage during leadership vacancies in wellness departments.
Participate in care conferences as needed
Collaborate with community leaders and regional partners to problem-solve and address resident needs.
Lead the development, delivery, and evaluation of training for new and current Wellness Leaders.
Interview and hire wellness leadership within approved staffing budgets.
Stay current on licensure and continuing education requirements.