Clinical Operations Manager (9904)

SOUTHERN SPORTS MEDICINE PARTNERS LLC•Southaven, MS

About The Position

MidSouth Pain Treatment Center, a PartnerCare affiliated company, is seeking a full-time Clinic Operations Manager to join our growing and established practice in Southaven, MS. Our practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible. Our mission is to deliver comprehensive care to help musculoskeletal and pain management patients live their best lives possible. Our team of physicians, nurses, anesthesiologists, and staff are dedicated to ensuring that patients can improve their quality of life with pain relief that involves the use of cutting-edge technology. The Clinic Operations Manager is responsible for the overall operational, administrative, and clinical support oversight of the Southaven, MS clinic. This role ensures efficient, compliant, and patient-centered clinic operations while supporting physicians, clinical staff, and administrative teams. The Clinic Operations Manager organizes and coordinates clinic administration and procedures to ensure organizational effectiveness, operational efficiency, regulatory compliance, and patient safety. This position plays a key leadership role in developing communication protocols, streamlining workflows, managing inventory, supervising staff, and promoting accountability across both clinic locations. PartnerCare offers competitive compensation, superior benefits (medical, dental, vision, 401(k), life/disability insurance), and so much more! About the Practice: MidSouth Pain Treatment Center (MPTC) was founded in 2000, with the goal of addressing the lack of treatment options for pain-related medical issues in rural areas. MPTC has become one of the largest practices in the Western Tennessee and Northern Mississippi region, with locations in Oxford, MS, Tupelo, MS, Jackson, TN, and Cordova, TN. MidSouth provides a broad range of interventional pain management services with top procedures including lumbar, thoracic, surgical branch blocks, radio frequency nerve ablation, medial nerve blocks, and epidural injections, among others. MidSouth Pain Treatment Center is an affiliate of PartnerCare, a leading provider of interventional pain management and musculoskeletal services headquartered in Tampa, FL. Across over 30 locations in Florida, Georgia, North Carolina, Mississippi, and Tennessee, PartnerCare provides comprehensive care to its patients, offering minimally invasive alternatives to surgery that address the root causes of patients’ pain and help them live their best lives possible.

Requirements

Education level required to obtain and maintain applicable licensure in the state(s) where located
Unrestricted state license in good standing (as applicable to role requirements)
Current BLS certification required
Minimum five (5) years of clinical office management experience, preferably in pain management or a multi-site healthcare environment
Proven experience in office management, administration, and staff supervision
Strong understanding of healthcare operations, compliance, and patient flow

Responsibilities

Manage day-to-day clinic operations and responsibilities, ensuring efficient administrative and clinical workflows
Develop, implement, and maintain standardized operational procedures and communication protocols
Ensure medical records are completed accurately and timely, correspondence is managed appropriately, and insurance verification processes are followed
Coordinate scheduling, appointments, and patient flow to support positive patient experiences
Serve as the primary point of contact for facility maintenance, alarms, mailing, shipping, equipment, supplies, and vendor coordination