The Operations Manager will maintain a therapeutic and business management philosophy including program development, labor analysis, standards of practice, staffing needs, process improvement and revenue management. Oversight of patient care assignment, scheduling and daily operations for successful performance in Team, Service, Clinical, Market and Finance pillars. As a licensed clinician, may provide direct and indirect patient care to an assigned group of patients in rehabilitation settings as needed. They will serve as subject matter expert in quality and process improvement initiatives as well as general center operations. The Manager will set direction for the team and encourage them to use innovative approaches to ensure an excellent consumer experience is provided in an efficient manner while maximizing resources. This position is responsible for building trusting relationships and partnering with physicians and other stakeholders to encourage referral growth. This role requires the ability to work in a fast-paced environment and demonstrate excellent communication and interpersonal skills to engage with associates, providers and leaders. Operations Manager provides direct supervision of multidisciplinary licensed clinicians, technicians, clerical staff, interns and volunteers.
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Job Type
Full-time
Career Level
Manager
Industry
Educational Services
Education Level
No Education Listed