Clinical Operations Director (Pain Management Center)
About The Position
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Leads operational initiatives in assigned areas and services in order to achieve set goals. Goals will target improvements in quality of care, access, overall customer satisfaction, communication, clinical services delivery, operating efficiency, budget management, program development and implementation and staff development. Assumes accountability for success of such initiatives through identified, measurable goals and pertinent data. Job Description: Essential Responsibilities: Designated Leader for multidisciplinary programs and partners with other members of the management team within and outside of the department to initiate and oversee new multidisciplinary programs and projects. Hires, develops, supervises and evaluates staff which can include Nurse Practitioners, Clinical Advisors, RNs, Practice Administrators, Administrative and Clinical Support Staff, and Emergency Off Site Techs. Participates in the selection and evaluation of individuals for leadership positions. Assures that department activities and records meet the standards of accrediting, regulatory or reimbursement agencies. Establishes ongoing communication mechanisms with patients, staff, physicians, as well as the hospital and referring communities through regularly scheduled meetings and other forms of written communication. Has the responsibility to lead and support managers and directors in developing and improving operations to create optimal performance levels.
Requirements
- Bachelor's degree in Nursing required.
- License Registered Nurse required.
- 3-5 years related work experience required and 3-5 years supervisory/management experience required
- Demonstrates proficiency in the area of process improvement and system redesign.
- Specific experience in data and systems analysis, quality management/performance improvement.
- Excellent skills in interpersonal and written communication.
- Demonstrates proficiency in budget and human resource management.
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Nice To Haves
- Master's degree in Nursing, Business Administration, Healthcare Finance or Hospital Administration preferred.
Responsibilities
- Designated Leader for multidisciplinary programs and partners with other members of the management team within and outside of the department to initiate and oversee new multidisciplinary programs and projects.
- Hires, develops, supervises and evaluates staff which can include Nurse Practitioners, Clinical Advisors, RNs, Practice Administrators, Administrative and Clinical Support Staff, and Emergency Off Site Techs.
- Participates in the selection and evaluation of individuals for leadership positions.
- Assures that department activities and records meet the standards of accrediting, regulatory or reimbursement agencies.
- Establishes ongoing communication mechanisms with patients, staff, physicians, as well as the hospital and referring communities through regularly scheduled meetings and other forms of written communication.
- Has the responsibility to lead and support managers and directors in developing and improving operations to create optimal performance levels.
- Has full responsibility for planning, monitoring and managing budgets for multiple departments.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
