Clinical Operations Coordinator (Reference Lab)

Tempus AIChicago, IL
5d$50,000 - $55,000Hybrid

About The Position

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. We are looking for a Clinical Operations Coordinator who will work with our internal lab, operations and customer success teams, as well as with equivalent teams at external reference labs.

Requirements

  • 1+ years working experience
  • 4 year college degree, preferably in Biological Sciences, Healthcare Administration, or a related field
  • Is highly organized and systematic, with superb attention to detail and the ability to prioritize and complete tasks with a high degree of accuracy
  • Persistent and resilient person who thrives in a fast-paced, highly iterative environment
  • Strong critical thinking, interpersonal, and problem-solving skills
  • Impeccable written and verbal communication skills
  • Show initiative and ability to work as part of a high-level team while working independently

Nice To Haves

  • Experience with quality assurance and/or compliance in an FDA-regulated industry is preferred
  • Experience with Protected Health Information (PHI)

Responsibilities

  • Autonomously own assigned workflows for order triage and order fulfillment
  • Perform critical quality control functions in the order creation and reporting workflows
  • Work with team leadership to implement workflow improvements across various systems to ensure company growth
  • Autonomously own ad hoc processes and projects to ensure operational excellence is maintained
  • Support ongoing and future projects within the team
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