Clinical Operations & Compliance Coordinator
About The Position
Heartbeat Health is the leading virtual-first cardiovascular care company in the country, providing patients with convenient, high-quality heart care through a combination of telemedicine, diagnostics, and virtual care programs. By leveraging real-time data and AI-powered insights, Heartbeat Health empowers providers and patients with personalized treatment plans, reducing hospitalizations and improving long-term heart health outcomes. Heartbeat Health is redefining how cardiovascular care is delivered in the digital age, led by our medical group of cardiologists, advanced practitioners, nurses, and care coordinators. The Clinical Operations & Compliance Coordinator is responsible for providing administrative and operational support to Heartbeat Health’s clinical entities and provider network. This role plays a key part in maintaining regulatory compliance, supporting operational efficiency, and facilitating smooth coordination across Licensing, Business Operations, and Legal teams. The Coordinator will help uphold the company’s standards of quality, compliance, and organizational excellence in delivering virtual cardiology care. About the Role: This is an entry-level position suited for a highly organized, detail-oriented individual seeking to develop foundational experience in healthcare operations and telehealth compliance. The Coordinator will work closely under the direction of the Senior Manager of Clinical Operations, and will assist with maintaining regulatory compliance, processing filings, and supporting day-to-day operational activities.
Requirements
- Bachelor’s degree in Public Health, Social Science, Business, or a related field.
- 1–2 years of experience in operations, compliance, or administrative support (internship experience accepted).
- Proficiency with standard business tools including Microsoft or Google suite.
- Strong organizational skills with exceptional attention to detail.
- Excellent written and verbal communication abilities.
- Ability to manage multiple priorities in a dynamic and fast-paced environment.
- Demonstrated initiative, reliability, and professional judgments.
- Eagerness to learn and develop within a healthcare operations environment
Responsibilities
- Provide day-to-day operational and administrative support for clinical professional licensing and related compliance functions.
- Manage multiple concurrent administrative tasks and meet strict deadlines with accuracy and professionalism.
- Maintain organized documentation and records related to provider licensing, credentialing, and regulatory compliance.
- Opportunity for data visualization, dashboards, and creating company-facing materials to showcase project status.
- Serve as a central point of contact for internal requests related to clinical operations and compliance tasks.
- Be onsite at the NYC office at least once a week to manage incoming and outgoing mail, supporting operational logistics.
- Assist with the maintenance and monitoring of internal business operations records, learn the ins and outs of telehealth business models to support company success.
- Partner with Licensing, Business Operations, and Legal teams to ensure streamlined workflows and accurate recordkeeping.
- Support ad hoc projects such as compliance reviews, quality assurance initiatives, and internal audits that improve operational efficiency, compliance processes, and provider experience.
- Contribute to process documentation and continuous improvement initiatives within the Clinical Operations team.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
101-250 employees
