Clinical Operations Admin Assistant

Pinnacle Career • Oldsmar, FL

14d

About The Position

Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most –– at home. Pinnacle Home Care, Florida’s largest Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for a Clinical Assistant to join our award-winning team.

Requirements

• Bachelor’s degree preferred.
• Three to five years of experience supporting senior leadership, preferably within a healthcare environment.
• Exceptional organizational and time-management skills with the ability to manage multiple priorities and maintain strong attention to detail.
• Excellent written and verbal communication skills, with the ability to communicate effectively across all levels of the organization.
• Strong interpersonal skills and the ability to build productive relationships with staff, leadership, board members, and external partners.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint), Adobe Acrobat, and social media/web-based platforms.
• Demonstrated proactive problem-solving skills with sound decision-making abilities.
• Ability to maintain confidentiality, exercise discretion, and demonstrate tact and diplomacy in all interactions.
• Proven ability to meet deadlines and achieve high performance standards in a fast-paced environment.
• Ability to occasionally lift 15–20 pounds.
• Flexibility to work extended hours and travel occasionally, including overnight stays, as needed.

Responsibilities

• Provide comprehensive administrative support to Clinical Operations Leadership, serving as a key liaison between internal teams and external stakeholders.
• Manage a high-volume, complex calendar, including scheduling meetings, coordinating availability, and resolving conflicts.
• Prepare reports, correspondence, and materials for internal and external relationships, including confidential communications.
• Assist with correspondence and coordination involving preferred partners and regulatory agencies.
• Prepare background information, agendas, and supporting documentation in advance of meetings.
• Review, proofread, format, and edit correspondence, presentations, and outgoing communications to ensure accuracy, completeness, and compliance with organizational policies.
• Draft and finalize written communications for external stakeholders as needed.
• Screen and triage incoming communications (phone calls and emails), directing items to the appropriate staff member and ensuring timely follow-up through completion.
• Prioritize competing demands and manage multiple projects proactively, meeting deadlines in a fast-paced environment.
• Maintain organized and up-to-date files and documentation for the Clinical Operations team.
• Manage and coordinate the schedules of field trainers.
• Assist with planning and coordinating Clinical Operations meetings, including agenda development.
• Prepare and distribute meeting materials to appropriate attendees in advance.
• Ensure compliance with Centers for Medicare & Medicaid Services (CMS) Conditions of Participation.
• Handle sensitive and confidential information with discretion, professionalism, and sound judgment.
• Perform additional duties as assigned in support of Clinical Operations Leadership.

Benefits

• Growth & Stability : Over two decades as Florida’s largest home health agency.
• Competitive Benefits & Perks : Including an employee referral program where you can earn rewards.
• Recognized Excellence : Ranked as a USA Today Top Workplace.
• Supportive & Fun Culture : Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level