Clinical Navigator - FT Weekends | Texas Med Center - Houston Heights Rehab
About The Position
As a Clinical Navigator at PAM Health, you are the face of the hospital, meeting patients during challenging times and sharing the potential for success during their rehab stay. The role involves assisting patients in achieving their goals by providing support and highlighting the hospital's success. PAM Health, based in Enola, Pennsylvania, provides specialty healthcare services through over 80 locations, wound clinics, and outpatient physical therapy locations across 17 states. The company is committed to delivering high-quality patient care and outstanding customer service, aiming to be the most trusted source for post-acute services. Its mission is to serve people with compassionate, expert care and support recovery through education and research. Joining PAM Health offers a collaborative environment, competitive pay, generous paid benefit time, and excellent insurance options, along with opportunities for professional growth through their Education Advancement Program. The company also emphasizes its 'We Care Program' and does not discriminate based on various protected characteristics.
Requirements
- Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
- Must have a minimum of two years’ experience in the designated field of license
Nice To Haves
- Degree in a health-related field from an accredited college or university preferred.
- Prior marketing and/or rehabilitation/LTACH experience preferred.
- Preferably with rehabilitation/LTACH and marketing experience.
Responsibilities
- Works under the direction of the Director of Business Development.
- Cultivates referral relationships, manages assigned territory, and completes patient assessments.
- Makes sales contacts as well as analysis of referral and admission data from assigned territory.
- Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion.
- Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction.
- Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.
Benefits
- Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
- Comprehensive dental and vision benefits
- Employee Assistance Program, including counseling, legal, and financial service
- Flexible spending (FSA) and health savings (HSA) accounts
- Life and Disability insurance benefits
- Education/In-Service Opportunities including continuing education and tuition assistance
- Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
- Auto, Home, Cell Phone, and Gym Membership discount offerings
- Personal Travel Discounts
- Employee Bonus Referral Program
- 401(k) plans and discretionary employer match
- Generous Paid Benefit Time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
