Clinical Navigator - PRN Days | Texas Med Center - Humble Rehab

PAM Health Rehabilitation Hospital of Humble•Humble, TX

1d•Onsite

About The Position

As a Clinical Navigator at PAM Health, you are the face of the hospital, meeting patients during challenging times and sharing the potential for success during their rehabilitation stay. You will provide support to assist them in achieving their goals. PAM HEALTH, based in Enola, Pennsylvania, provides specialty healthcare services through more than 80 locations, including wound clinics and outpatient physical therapy locations, across 17 states. The company is dedicated to delivering high-quality patient care and exceptional customer service, supported by a loyal and highly trained staff, aiming to be the most trusted source for post-acute services in every community it serves. PAM Health's mission is to serve people by offering compassionate, expert care and to support recovery through education and research. Joining the PAMily means working in a collaborative environment with colleagues and leadership, gaining exposure to various patient care levels. PAM Health is committed to diversity and does not discriminate on the basis of race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression, or HIV status.

Requirements

Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
Minimum of two years’ experience in the designated field of license.

Nice To Haves

Degree in a health-related field from an accredited college or university preferred.
Prior marketing and/or rehabilitation/LTACH experience preferred.

Responsibilities

Works under the direction of the Director of Business Development.
Cultivates referral relationships.
Manages assigned territory.
Completes patient assessments.
Makes sales contacts.
Analyzes referral and admission data from assigned territory.
Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion.
Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction.
Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.