Clinical Manager - Springfield Heart House

Mercy Health • Springfield, OH

7d

About The Position

Clinical Manager – Mitchell-Thomas Center Job Summary: The Clinical Manager collaborates with the Practice Manager to provide clinical and administrative oversight, as well as direction, for the day-to-day operations of the practice. The Clinical Manager models and develops a patient-focused culture with an emphasis on safety and satisfaction. In addition, the Clinical Manager fulfills responsibilities and expectations by coaching, developing, and empowering staff.

Requirements

• High School Degree or GED
• Must possess one of the following: Active state Licensed Practical Nurse (LPN) licensure with medication and IV privileges Active state Registered Nurse (RN) licensure
• Basic Life Support (BLS) – American Heart Association (preferred upon hire, required within 90 days of hire)
• Two years of practical nursing or medical assisting experience within a healthcare setting, preferably within a physician practice (required)
• Electronic Medical Record (EMR) experience (required)
• Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making
• Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment

Responsibilities

• Manages day-to-day supervision of the clinical delivery of services
• Plan, implement and administer programs and services, including, personnel administration, training, and coordination of the practice staff
• Ensures appropriate onboarding and training of new and current clinical staff
• Provides direct input regarding associate performance evaluations, delivers feedback and coaches staff on workflow improvement/efficiency
• Must possess the ability to troubleshoot and resolve problems promptly
• Other duties as assigned

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
• Benefits may vary based on the market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees