Clinical Liaison NonExempt

Lifepoint Health • Knoxville, TN

3d

About The Position

Knoxville Rehabilitation Hospital is a state-of-the-art, 57-bed inpatient acute rehabilitation hospital dedicated to the treatment and recovery of individuals who have experienced the debilitating effects of a severe injury or illness. Our rehabilitation programs provide ongoing care and specialized treatment to patients throughout their recovery journey. We offer customized, individualized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation, and orthopedic injury. Knoxville Rehabilitation Hospital strives to maximize the health, function, and quality of life of those we serve through comprehensive physical medicine and rehabilitation programs. We are accredited by The Joint Commission and CARF-accredited for our Stroke Specialty program. Builds and maintains referral relationships to drive appropriate admissions to the hospital. Coordinates the intake and pre-admission screening process, conducts on-site clinical assessments to determine suitability for acute rehabilitation, educates patients/families on services and participation requirements, and serves as the primary external contact for case managers, discharge planners, physicians, and payors.

Requirements

• Education: Bachelor’s degree preferred.
• Licensure/Certification: Current clinical licensure required (e.g., RN, PT, OT, SLP, MSW) per state requirements.
• Experience: Prior marketing/sales experience preferred; prior clinical experience with demonstrated assessment skills and EMR proficiency preferred; formal sales training preferred.
• Skills: Excellent oral and written communication, strong interpersonal and presentation skills, customer relationship building, sound clinical judgment, organization/time-management, and basic computer/data-entry proficiency.
• Role involves routine travel to referring facilities and community partners; valid driver’s license and clean driving record required.

Responsibilities

• Assist and coordinate the intake and pre-admission screening process.
• Perform on-site clinical assessments (typically at referring facilities) to determine appropriateness for admission.
• Educate patients and families on rehabilitation options, level of care, and expectations for participation.
• Serve as the initial contact for external case management, discharge planners, payors, and hospital partners.
• Conduct face-to-face, in-service educational visits with physicians, case managers, and other professionals.
• Inform and educate community decision-makers about the hospital and acute rehabilitation services to develop census through direct outreach.
• Document screenings, decisions, and communications accurately and timely in EMR and tracking systems.
• Perform other duties as assigned.

Benefits

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Membership discounts with local gyms and community businesses
• Free Parking
• And much more…

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees