Clinical Liaison | Sales & Marketing | PACE Program
About The Position
Midland Care Connection Midland Care Connection is a not-for-profit, community-based organization dedicated to helping older adults and seriously ill individuals stay independent and supported in their homes. Established in 1978, we offers a full continuum of care, including hospice, palliative care, home health, grief and loss counseling, and our signature PACE (Program of All-Inclusive Care for the Elderly) program. Our mission centers on "meeting individual needs through innovative care solutions," and we serve people across multiple counties in northeast Kansas. PACE Program The PACE (Program of All-Inclusive Care for the Elderly) program is designed to help older adults remain safely in their homes rather than entering nursing facilities. It provides complete medical care, rehabilitation, medications, transportation, social services, and supportive therapies—all coordinated by an interdisciplinary care team. Participants receive personalized care plans tailored to their unique needs, along with access to a PACE center for social activities, meals, and clinical services. By integrating medical and supportive care under one program, PACE helps seniors maintain independence, improve quality of life, and continue living in their communities with dignity. Clinical Liaison Serves as a link between the organization and healthcare providers, patients, and families by promoting Midland Care’s services and helping eligible patients access care. The role focuses on building and maintaining relationships with referral sources such as hospitals, clinics, nursing facilities, and care coordinators, while educating them about hospice, home health, and other supportive services. Clinical liaisons assist with referrals, support parts of the admissions process, and help ensure smooth transitions of care, often meeting with patients and families to explain services and answer questions. They also participate in community outreach and educational efforts, represent Midland Care at events, and track referral activity, all while maintaining professionalism, confidentiality, and alignment with the organization’s mission.
Requirements
- Clinical background (such as RN, LPN, social work, or related healthcare experience)
- Knowledge of hospice, home health, palliative care, or community-based healthcare services
- Strong communication and interpersonal skills, with the ability to speak comfortably with providers, patients, and families
- Ability to build and maintain professional relationships with referral sources
- Organizational skills and attention to detail for managing referrals and documentation
- Valid driver’s license and ability to travel locally to hospitals, clinics, and community sites
- Commitment to confidentiality and HIPAA compliance
Nice To Haves
- Previous experience in healthcare marketing, outreach, admissions, or care coordination
- Familiarity with discharge planning processes in hospitals or skilled nursing facilities
- Experience working with end-of-life care or seriously ill populations
- Knowledge of Medicare, Medicaid, and hospice eligibility criteria
- Strong presentation and community education skills
- Experience using electronic medical records (EMR) or referral tracking systems
Responsibilities
- Serves as a link between the organization and healthcare providers, patients, and families by promoting Midland Care’s services and helping eligible patients access care.
- Building and maintaining relationships with referral sources such as hospitals, clinics, nursing facilities, and care coordinators, while educating them about hospice, home health, and other supportive services.
- Assist with referrals, support parts of the admissions process, and help ensure smooth transitions of care, often meeting with patients and families to explain services and answer questions.
- Participate in community outreach and educational efforts, represent Midland Care at events, and track referral activity, all while maintaining professionalism, confidentiality, and alignment with the organization’s mission.
Benefits
- Health insurance options for employees and dependents
- Dental, vision, and prescription drug plans
- Flexible Savings Accounts (FSA) or Health Savings Accounts (HSA), with employer contributions
- Paid Time Off (PTO), Personal and Taking Care of You Days
- Holiday pay (six holidays per year)
- 403(b) ERISA Retirement Plan, match provided
- Free group life and AD&D insurance of $20,000
- On-site education center to provide professional development and CEU credits
- Free Employee Assistance Program (EAP) for employees and dependents
- Paid monthly volunteer time at non-profit organizations
- Uniform Allowance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
