Clinical Laboratory Technician 2, UWMC Montlake Specimen Procurement

University of Washington • Seattle, WA

1d • Onsite

About The Position

The UW Medicine - Department of Laboratory Medicine & Pathology (DLMP) in Seattle, WA is seeking a Clinical Laboratory Technician (CLT) 2 for the Specimen Procurement Team at the University of Washington Medical Center - Montlake. This role is crucial for patient care, involving the coordination of preanalytical and technical activities for send-out testing to referral labs. The CLT 2 will also be responsible for problem resolution of specimens, collaborating with the Clinical Administrative Support Team and Lab Medicine Residents to ensure proper processing, shipping, and billing of undefined send-out tests. Additionally, the position includes performing CLT 1 duties such as phlebotomy and specimen collection.

Requirements

• High school graduation or equivalent.
• Two (2) years of chemical, clinical, or public health laboratory experience.
• Medical Assistant – Phlebotomist (MA-P) certification with the Washington State Department of Health OR obtain the MA-P certification within 180 days of start date.

Nice To Haves

• Phlebotomy and specimen processing experience.

Responsibilities

• Prepares packages and ensures that send-out samples are forwarded to the appropriate reference lab for testing requested.
• Maintains an awareness of and the ability to use the resources to provide instruction on the collection and processing of specialized and targeted tests that are not performed by the UW Department of Laboratory Medicine & Pathology but must be sent to outside laboratories.
• Communicates specific collection instructions to the patient as needed.
• Responsible for maintaining higher than average awareness of the chemicals and agents needed to preserve certain tests.
• Aids other staff in the preparation of these collection containers as necessary.
• Responsible for maintaining an adequate stock of special collection materials needed for referral testing, including un-expired stock of chemicals, agents and special collection kits.
• Builds and maintains a working relationship with the referral laboratories as needed to facilitate the send-out process.
• Responsible for sending specimens to all reference laboratories as needed and approved by the Laboratory Medicine Resident (LMR).
• Maintains files, reports, and results in an organized and accessible manner.
• Performs continual monitoring of lab reports and pending log monitors (PLM) to verify consistency of service and troubleshooting issues.
• Maintains the required annual certifications needed for the shipment of hazardous materials and dry ice.
• Trains and supports new and existing staff on the performance of reference laboratory send-out activities and problem resolution.
• Responds promptly, courteously, and professionally to phone and written inquiries about test information, results, and other related information.
• Expected to solve problems relayed from the CLT 1 group, providers and other divisions in an efficient, timely, thorough, and accurate manner, including the appropriate documentation in hc1.
• Demonstrates the ability to solve problems to expedite processing of specimens that are received mislabeled, unlabeled, missing patient data, insufficient quantity, etc. and contact ordering locations as required.
• Provides constructive and valuable suggestions for improvement.
• Responsible for helping the general SPS staff maintain some awareness of the send-out process and continually updating procedures.
• Serves as a resource to general PSPS staff with respect to the Lab Information System (LIS) and Clinical Information System (CIS).
• Demonstrates an ability to be flexible, organized, and work as a team member to provide maximum coverage and quality service in all stressful situations.
• Promotes and contributes to the development of teamwork within PSPS and working relationships between PSPS and other lab divisions.
• Maintains communication with the following groups to facilitate the collection, ordering, shipment, billing and resulting of referral send-out testing: Laboratory Medicine Resident (LMR), specimen processing staff, phlebotomy staff, providers, and the Clinical Administrative Support Team (CAST).
• Expected to perform the duties of the CLT 1 as needed and assigned.
• Perform other duties as required or as assigned by supervisor or manager.

Benefits

• Vacation time and sick time off that accrue monthly.
• 12 paid holidays.
• State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at the University of Washington or other participating colleges or universities.
• Fully subsidized public transit pass (U-PASS) that covers multiple forms of public transportation in the region.
• Excellent healthcare, dental, disability, retirement, and other plan options.
• Lots of free fantastic fitness, healthy eating, finance, and stress reduction classes offered through the Whole U.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees