Clinical Laboratory Manager - Serology

Labcorp • Burlington, NC

43d • Onsite

About The Position

Labcorp is seeking a Laboratory Manager to join our Serology team in Burlington, NC. Work Schedule: Monday-Friday, 8:00am-4:30pm (weekends as needed) Job Responsibilities Direct the daily operational activities of the Serology department both technical and non-technical operations Effectively manage the staffing of the department and monitor the production schedule to ensure adequate coverage and proper use of overtime, and adjust as needed Directly supervisor, train, and mentor supervisors along with responsibility for all departmental staff Ensure the diagnostics laboratory provides market leading service levels, meeting the needs of our clients and corporate service metrics established for TAT Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, managers, discipline directors, laboratory directors or corporate operations Ensure laboratory is compliant with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc.) related to personnel safety and quality of laboratory testing as well as professional conduct Assist with developing and implementing laboratory procedures and installation of equipment and methods Manage staff including hiring qualified employees, performance management, training and development Ensure effective communication with leadership, clients, sales, corporate operations and all departmental staff Conduct departmental meetings and ensure appropriate departmental communication Investigate deviations from established procedures to ensure effective corrective action Maintain technical knowledge in the assigned department(s) for the laboratory testing

Requirements

• Bachelor’s degree in Chemical or Biological science, Clinical Laboratory Science, Medical Technology
• 5 years or more of experience as a Technologist in a clinical diagnostic laboratory
• 5 years or more of prior supervisor experience managing several direct reports
• In lieu of education requirements listed above, non-traditional degrees with applicable science credits that meet CLIA standards may meet education requirements

Nice To Haves

• Previous experience managing people leaders
• ASCP or AMT certification
• Experience in a high-volume clinical laboratory environment is preferred
• Strong working knowledge of CLIA, CAP and relevant state regulations
• Understanding of laboratory operations as well as policies and procedures
• Proven success in training and developing both technical and non-technical employees
• Ability to problem solve and provide solutions under minimal supervision

Responsibilities

• Direct the daily operational activities of the Serology department both technical and non-technical operations
• Effectively manage the staffing of the department and monitor the production schedule to ensure adequate coverage and proper use of overtime, and adjust as needed
• Directly supervisor, train, and mentor supervisors along with responsibility for all departmental staff
• Ensure the diagnostics laboratory provides market leading service levels, meeting the needs of our clients and corporate service metrics established for TAT
• Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, managers, discipline directors, laboratory directors or corporate operations
• Ensure laboratory is compliant with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc.) related to personnel safety and quality of laboratory testing as well as professional conduct
• Assist with developing and implementing laboratory procedures and installation of equipment and methods
• Manage staff including hiring qualified employees, performance management, training and development
• Ensure effective communication with leadership, clients, sales, corporate operations and all departmental staff
• Conduct departmental meetings and ensure appropriate departmental communication
• Investigate deviations from established procedures to ensure effective corrective action
• Maintain technical knowledge in the assigned department(s) for the laboratory testing

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager