Clinical Lab Assistant I - Evening Shift

Children’s Hospital of PhiladelphiaPhiladelphia, PA
$21 - $26

About The Position

Under the general supervision of the lab leadership: process laboratory specimens, data entry, and specimen transport as ordered by the respective clinicians. Must exhibit the ability to work independently and provide customer service using CHOP ICARE values and Service Standards.

Requirements

  • High School Diploma / GED - Required
  • Knowledge: basic biology, basic chemistry, English language, customer service, public safety and security (Required proficiency)
  • Technology skills: electronic mail, Microsoft Office applications, typing, internet software, Microsoft Windows (Required proficiency)
  • Other skills: active listening, reading comprehension, critical thinking, speaking, complex problem solving, monitoring, time management, writing, active learning, coordination, judgement and decision making, service orientation, social perceptiveness. (Required proficiency)
  • Abilities: oral expression, near vision, manual dexterity, perceptual speed, information ordering, problem sensitivity, oral comprehension, finger dexterity, written comprehension, arm-hand steadiness, deductive reasoning, selective attention, speech clarity, speech recognition, visual color discrimination, writing expression, number facility (Required proficiency)

Nice To Haves

  • Scientific Laboratory
  • Medical Laboratory Technician (MLT) - American Society for Clinical Pathology (ASCP) - upon hire

Responsibilities

  • Assess specimen requirements and specimen integrity
  • Triage, accession, process, and deliver specimens following established procedures
  • Perform waived testing
  • Prepare and distribute specialized collection containers
  • Exhaust all options problem-solving to avoid re-collection when possible
  • Store specimens according to laboratory-specific storage directives as needed
  • Guided by CHOP ICARE Values and Service Standards
  • Interfacing with patients, laboratory staff, medical staff, medical courier, and vendors
  • Provide a patient-centric collaborative experience
  • Diffuse anger or frustration, aim to provide solutions
  • Answer questions and provide support
  • Proper phone etiquette following established procedures
  • Ensure a warm tone of voice
  • Diffuse anger or frustration, aim to provide solutions
  • Call critical lab values to clinician
  • Maintain and clean medical laboratory equipment (e.g. centrifuges, vortex, refrigerator, freezers, glassware)
  • Blood product inventory ordering
  • Restocking supplies
  • Promptly delivers specimens or paperwork throughout the health care campus as required.
  • Promptly activates and executes the pneumatic tube downtime procedures as required
  • Is knowledgeable in the use of resources to identify transport temperatures for all specimens and ensure stability
  • Must be flexible in scheduling and cooperation in performing all assigned tasks
  • Responsible for working rotating on-call, weekends, and holidays when required
  • Performs other duties as assigned by the Lab leadership team
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